Chicago Hotel Upgrades Network to Accommodate Tripling of Bandwidth Consumption
When theWit Hotel opened in downtown Chicago in 2009, it truly was a one-of-a-kind property with technology at its core and a seamless converged network designed to deliver an impeccable guest experience. Today, with average bandwidth consumption tripling due to travelers' reliance on mobile technology and media streaming, theWit has completed an extensive converged network refresh. To plan and execute the upgrade, theWit called upon the expertise of Hospitality Technical Services (HTS).
HTS crafted and installed a converged network to support multiple applications, from VoIP phones with touch-screen access to a variety of services, such as valet notification, housekeeping requests and roomservice ordering, to automated mini-bars, in-room environmental controls, staff communication via WIFI, networked door locks and guest HSIA.
In order to keep up with guest demands and continually raise the bar in exceeding customer expectations, theWit needed to adapt. This recent upgrade is moving theWit forward by fortifying its infrastructure with a network so robust that it can meet the most aggressive bandwidth demands and handle mobile devices and various applications throughout the property.
As part of the refresh, theWit's Internet connection was upgraded from a 45Mbps T3 Internet circuit to a 100 Mbps circuit. Access points also were improved and expanded throughout the property, replacing older 2.4 GHz AP’s that supported 54 Mbps to "dual mode" access points that now support both legacy 2.4 GHz as well as the new 5 GHz radio frequency spectrum that most mobile devices are now utilizing.