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A collection of news, articles and other featured content about Biometrics.

How Identity Verification Technologies Can Improve the Guest Experience

From reducing keystroke errors to greeting guests by name, identity verification technologies contribute to a frictionless, personalized guest experience.

Lawyers Weigh In on the Loews Hotel Biometric Data Misuse Case

Lawsuits allege that the hotel exposed employees to a dangerous form of identity fraud and violated the Illinois Biometric Information Privacy Act.

Theme park relies on T&A solution to boost payroll accuracy, gain time and cost efficiencies and demonstrate legislative compliance for 750 staff members.

New technologies include biometrics and real-time sentiment analysis for enhanced customer, employee experiences.

Solving the paradox of high-tech, high-touch service and personalized experiences.

Autonomous cars, AR, AI and biometrics are all poised to have a major impact on the POS.

Self check-in technology allows guests to verify their identity by comparing one's face with an ID photograph.


Over the past few years, much of the talk surrounding technology strategies for hospitality has been how to enable digital touchpoints.

Identity capture and verification is essential to implementing many other high-tech hospitality features, such as concierge text chat, guest service apps, self-serve kiosks, and mobile check-in.

Biometric tech anticipated to experience rapid growth from 2016 to 2022.

Two-thirds of data breaches are credentials-based, making a hospitality worker the single point of failure in introducing malware or enabling unauthorized access.

How Hooters prevented theft and improved productivity across 452 restaurants worldwide.

Plagued with occurrences of phantom punching and lost employee cards, the La Jolla Beach & Tennis Club and the La Jolla Shores Hotel's needed a solution that would undeniably control time and attendance for its 450+ employees. That's when the use of biometrics came to their rescue.

Looking for the PCI Council's latest position on mobile payment certification or insight into how pay-at-table devices can speed table turns? HT recaps these stories and 11 more in its monthly POS summary.

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