Biometrics

From reducing keystroke errors to greeting guests by name, identity verification technologies contribute to a frictionless, personalized guest experience.

Solving the paradox of high-tech, high-touch service and personalized experiences.

Lawsuits allege that the hotel exposed employees to a dangerous form of identity fraud and violated the Illinois Biometric Information Privacy Act.

Autonomous cars, AR, AI and biometrics are all poised to have a major impact on the POS.

Self check-in technology allows guests to verify their identity by comparing one's face with an ID photograph.

Over the past few years, much of the talk surrounding technology strategies for hospitality has been how to enable digital touchpoints.

Identity capture and verification is essential to implementing many other high-tech hospitality features, such as concierge text chat, guest service apps, self-serve kiosks, and mobile check-in.

Two-thirds of data breaches are credentials-based, making a hospitality worker the single point of failure in introducing malware or enabling unauthorized access.

How Hooters prevented theft and improved productivity across 452 restaurants worldwide.