From reducing keystroke errors to greeting guests by name, identity verification technologies contribute to a frictionless, personalized guest experience.
Theme park relies on T&A solution to boost payroll accuracy, gain time and cost efficiencies and demonstrate legislative compliance for 750 staff members.
Identity capture and verification is essential to implementing many other high-tech hospitality features, such as concierge text chat, guest service apps, self-serve kiosks, and mobile check-in.
Two-thirds of data breaches are credentials-based, making a hospitality worker the single point of failure in introducing malware or enabling unauthorized access.
Plagued with occurrences of phantom punching and lost employee cards, the La Jolla Beach & Tennis Club and the La Jolla Shores Hotel's needed a solution that would undeniably control time and attendance for its 450+ employees. That's when the use of biometrics came to their rescue.
Looking for the PCI Council's latest position on mobile payment certification or insight into how pay-at-table devices can speed table turns? HT recaps these stories and 11 more in its monthly POS summary.
