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Biltmore Hotel Cuts Copier Costs by 75 Percent

The Biltmore Hotel, a luxury spa and golf hotel resort located in Coral Gables/Miami, announces the implementation of a customized technology system to help control employee usage and enhance the capabilities of the hotel's multifunctional color copiers, saving equipment costs and providing real-time usage reporting to management.

Sharp Business Systems provided a networked, personalized solution, using Sharp OSA technology that allows for control over color copy costs and usage, but also fits the Biltmore's existing data infrastructure. Sharp's networked solution enables access to the company's Active Directory servers, a Microsoft standard that provides centralized user authentication services for Windows based computers.

"We didn't want to reinvent the wheel so we worked with Sharp to develop a system that could grow with the business," says Marc Stidham, CIO, Biltmore Hotel. "By enabling hotel employees to scan information directly from the copier's LCD panel via Active Directory, the information goes straight into our own database software, reducing headaches and downtime."

Through the Sharp OSA technology, the IT department can create individual user authentication codes as well as monitor usage remotely over the network. The IT department can run individual department reports outlining the amount of color prints/copies, black-and-white copies, faxes and scans that are made. This capability provides a real-time snapshot for evaluating equipment usage by different departments, and making necessary changes or adjustments.

By utilizing the Sharp OSA-enabled devices, the hotel has greatly reduced the number of printers throughout their facilities, going from 46 printers down to 13, eliminated the costs of thousands of pages that could potentially have been copied throughout the company, and lowered the total budget spent on laser printer toner by 75%.
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