Back-of-House / Back-Office

TheWit Hotel, located in downtown Chicago, enters into a partnership with Lorica Solutions and the ECD Company to build the Lorica Room Center. The Lorica Room will serve as a communications hub that will monitor all in-room technology.

Mandarin Oriental Hotels finalizes the integration of Datavision's Business Intelligence System Suite across multiple locations world-wide. Datavision will consolidate information from PMS, POS, Spa, Sales & Catering and Back Office at each property.

Boston Market expects to increase their labor and inventory optimization as well as leverage greater insight into its business operations through the adoption of RedPrairie's Site Performance and Management Solution.

Ember and Bartech team up to provide hoteliers with remote monitoring of real-time changes to in-room mini bars and cooling units. The Web-based software can monitor the shelf-life of products and notify staff of cooling malfunctions.

Starwood Hotels and Resorts Worldwide will implement Vituvian event gratuity management software, Evention.

When it came to leveraging information to optimize store performance, Thomas & King's processes were in need of an overhaul. With the implementation of QlikView's next-generation business intelligence system, they are now able to quickly respond to business needs.

With the fall in prices, hotels and restaurants are primed to purchase and install flat-screen plasma and LCD monitors in their establishments. However, this is only one of many steps on the road to digital signage success.

Property management systems are essential to the operation of any hotel. In this first-ever peer review, HT asked a selection of its readers to informally discuss how their systems meet their unique needs.