Azure Palm Hot Springs Resort & Day Spa Oasis Partners With Hotel Internet Services to Provide Guests With Seamless WiFi Access

Michal Christine Escobar
Senior Editor, Hotels

 Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, announced the successful implementation of a high-speed guest Wi-Fi network at Azure Palm Hot Springs Resort & Day Spa Oasis. Located within California's Desert Hot Springs area renowned for its natural geothermally heated mineral spring water, Azure Palm Hot Springs serves as the ultimate tranquil getaway from the fast pace of modern life. Yet by also providing ready access to a fast and reliable internet connection, Azure Palm Hot Springs ensures that its guests can remain seamlessly connected to the wider world the moment the need arises.

Set for a grand opening in March 2021, Azure Palm Hot Springs features 40 room accommodations with relaxation-enhancing amenities that include in-room mineral water soaking tubs and balcony views of the majestic Mount San Jacinto. However, while aiming to sever any distractions to achieving tranquility, Azure Palm Hot Springs stewards recognized that today's guests lifestyles routinely require access to reliable Wi-Fi. The resort therefore selected HIS due to its experience and specialization in implementing advanced Wi-Fi networks for the hospitality industry. Standing out from competing providers for the resort in particular was HIS' expertise in deploying access points to ensure high-quality Wi-Fi coverage throughout the resort. This was achieved using advanced Ruckus access points and HIS knowledge in installing the devices within strategic areas in order to create a strong and consistent signal for both guestrooms and public areas.   

"Even for a resort such as ours where the goal is to provide guests with a means to escape daily life and find serenity from their immediate surroundings, effective and reliable Wi-Fi is still essential for those that may need to stay in touch with friends and family or for any other suddenly arising purposes," said Richard Lambakis, Director of Sales and Marketing at Azure Palm Hot Springs. "HIS' professionalism and unique knowledge of hospitality business needs provided us with the confidence in being able to fully meet this industry-wide requirement."

To ensure that guests can continue to receive a peaceful and hassle-free resort experience, HIS also provides Azure Palm Hot Springs with instant access to its 24/7 support services. Able to provide swift assistance for an array of issues including login difficulties and Wi-Fi driver card configurations, HIS support representatives ensure that any troubleshooting scenario is immediately addressed before it has the potential to affect satisfaction rates and guest peace-of-mind.

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