ARTICLES BY THIS AUTHOR
- 2/16/2017
Paytronix Finds Restaurant Brand Loyalty Established With Fourth Visit
Research determines 90% likelihood that those who visit a restaurant for the fourth time will continue to visit on a regular basis. - 2/15/2017
More than Half of Customers Around the World Want Restaurants to Offer Loyalty Programs via a Mobile App
Oracle Hospitality survey reveals mobile wallets like PayPal or Apple Pay are the least popular method for managing loyalty. - 2/15/2017
EMV Continues to Concern Restaurants
Candid discussion between restaurateurs reveals that those not yet EMV compliant are seeing a spike in chargeback activity for lost, stolen cards despite guidelines stating they are not liable. - 2/15/2017
nSight for IDeaS Helps Hoteliers Futurecast Inventory Demand
Hoteliers have access to aggregated data from more than five thousand online travel sites, giving them much deeper and more cohesive insights on consumer behavior. - 2/14/2017
Collaboration Key to Better Tech
HTNG details four specific areas where cooperative efforts will be a focus in the year ahead. - 2/14/2017
Amdocs Survey: 61% of Consumers Want a Mobile Wallet to Manage Multiple Loyalty Programs
Amdocs launches the MFS Loyalty Management System, which allows MFS providers to integrate all loyalty programs and cards from various retailers, merchants and billers into one mobile wallet. - 2/14/2017
Smart Kitchens Seek Smart Investments
Efficient kitchens require intelligent resources to streamline operations and improve service - 2/14/2017
HIS’ BeyondTV Allows Guests to Request Hotel Services, Amenities with TV Remote
Guests no longer need to pick up a phone or visit the front desk to request housekeeping, order room service or make a reservation. - 2/14/2017
APT and Plenus Announce Partnership
The Japanese bento box chain will use APT’s Test & Learn Software to measure and improve pricing, marketing, menu introductions, promotions and capital expenditures. - 2/14/2017
2017 INDUSTRY OUTLOOK
HT’s Advisory Board reveals top technology priorities as well as insights on what will impact hotels and restaurants in the year ahead.