ASSA ABLOY Hospitality Expands in Puerto Rico Hospitality Market 

ASSA ABLOY Hospitality, provider of advanced security solutions for the hotel industry, announces the strategic expansion of its support operations for servicing hotel properties located in Puerto Rico, in order to ensure that local locking and security needs are fully met and in line with the company's global standards.

The recently implemented strategy includes the regular deployment of personnel to the island from the company's regional office in Panama, providing local staff with additional resources and labor necessary to maintain the highest possible customer satisfaction levels and the guaranteed support of ASSA ABLOY Hospitality solutions available in the market. To further ensure rapid maintenance and repair response times, ASSA ABLOY Hospitality's has partnered with several regional third-party support companies, including MMC Electronic and NIS.

"ASSA ABLOY Hospitality has long been regarded as the go-to provider for the latest advances in security access technology, and now with the enhancements made to the company's support services on the island, we are fully confident in our ability to guarantee the utmost in hotel and guest safety in at all times," said José Cruz, IT Manager at Sheraton Old San Juan. Our relationship with ASSA ABLOY Hospitality has grown even stronger due to the steps that they have taken in addressing our ongoing needs, and we look forward to continue working with them in the years to come."

Additional efforts to enhance support services for Puerto Rican properties also include working with MCC to ensure that spare parts are routinely available at the local level. ASSA ABLOY Hospitality regional leadership is also set to take an active role with the Puerto Rico Hotel and Tourism Association, with plans to participate in the organization's yearly convention in order to meet face-to-face with local hoteliers and better understand their individual and collective needs. 

In addition to the enhanced local support services, hoteliers in Puerto Rico also benefit from ASSA ABLOY Hospitality's status as a member of the ASSA ABLOY Group, allowing the company and its clients to rely on a global network of support and resources whenever needed.