ASSA ABLOY Global Solutions Implements Latest in Door Lock Security and Contactless Digital Key Convenience at Hilton Surfer's Paradise Hotel & Residences

Michal Christine Escobar
Senior Editor, Hotels

ASSA ABLOY Global Solutions as a leading innovator of security and guest experience-enhancing technology for hotels, has successfully upgraded the room access abilities of Hilton Surfer's Paradise Hotel & Residences with VingCard Signature RFID door locks equipped with Mobile Access. Following a swift and seamless upgrade process, the 178-guestroom property can now ensure the safety of guests using advanced encryption technology while providing them with the convenience of contactless check-in and digital key room access. With its ability to integrate with the latest in IoT-based technology, VingCard Signature RFID also provides the hotel with opportunities to maximize guestroom comfort while reducing energy costs.

"We are always looking for ways to make each guest stay be safer, more convenient and always memorable, with ASSA ABLOY Global Solutions and its impressive technology offerings going above and beyond in allowing us to reach each of these goals," said Jerry Schwartz, co-founder of Schwartz Family Co. which owns and operates Hilton Surfer's Paradise Hotel & Residences.

Mirroring ASSA ABLOY Global Solutions' approach to future-proof innovation, existing VingCard locks at Hilton Surfer's Paradise Hotel & Residences were able to be upgraded to the latest version of Signature RFID electronic locks to provide additional features and operational advantages. Upgrading the locks to the latest version provides the hotel with a wide range of security advantages, including eliminating the risk of unauthorized keycard cloning. With its cost-effective full scalability, VingCard Signature RFID also offers instant compatibility with Mobile Access. This allows properties such as Hilton Surfer's Paradise Hotel to effortlessly conform with new brand regulations requiring the deployment of digital key guest services or as part of enhanced cleanliness efforts. Now able to benefit from Mobile Access, guests staying at the hotel can look forward to breezing by front desk check-in lines where germ contact risks may be present. Instead, they can gain secure entry to their guestrooms from the moment that they first arrive by placing their smart device within proximity to the appropriate Bluetooth Low Energy (BLE) reader.

 "Our hotel's upgrade to VingCard Signature RFID does not just only ensure greater property-wide security while meeting guest demands for instant and social distancing-compatible service," said Paul Briggs, Sustainability & Projects Coordinator at Schwartz Family Co. "It also represents an opportunity to provide guests with a personalized experience that many increasingly expect while at the same time lowering building energy expenses." 

Via seamless integration with the energy management system supplied by ASSA ABLOY Global Solutions Australia, VingCard Signature RFID can automatically communicate with in-room thermostats and lighting to adjust settings based on occupancy. When a guest opens the door, Signature RFID ensures that guestrooms are always comfortable by working with the energy management system to monitor and manage humidity levels while making sure that lighting reflects a welcoming environment. Once VingCard Signature RFID detects that a guestroom has become unoccupied, the energy management system is alerted to re-adjust in-room settings to energy-saving mode: guaranteeing that lower operational costs never come at the price of maintaining guest comfort and satisfaction.   

Following the successful implementation for the hotel's 178 guestrooms, the Hilton residences and other apartment areas of the building have also upgraded electronic lock capabilities to VingCard Signature RFID. This includes providing the advantages of digital key entry with Mobile Access. If any additional apartments join the residences within the building, each can further be provided with immediate access to join the full benefits of door lock system being used by Hilton. 

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