The 'Unsung Hero in hospitality' is quick to set up, efficient with processes, and plays a strong role in contributing towards the customer experience—for each type of customer.
Features like Order Experience Builder and FEEDback, coupled with the loyalty and CRM solution, provide an end-to-end platform that helps marketers absolutely delight today’s digitally connected consumers.
For organizations that want to improve CX yet still provide human interaction, CPaaS solutions are ideal, as they can blend not only conversational assistants with live agents but also self-service options, which a growing number of customers are preferring.