Beyond the prospects of using automated tools like a chatbot to prevent booking abandonment and save your team time, getting more data on what guests are asking helps to focus your resources and more effectively answer, “What do we do next to grow the brand?”
MYLO features both an above-ground camera and pressure sensors to identify if a person is entering the pool and can calculate risks. A high-resolution underwater camera detects a sinking person and sends a series of alarms to take action.
In recognition of challenges facing the hospitality sector now and in the future, the company increases investment in AI and ML to help hoteliers future-proof operations.
While the fundamentals of the hospitality business haven’t changed, the smart use of technology to improve customer experience is increasingly critical for both brand loyalty and operational efficiency.