UBMe App Offers Real-Time Restaurant Feedback

Diners using the UBMe app can now receive real-time feedback from restaurants.

With support from the Ben Franklin Technology Partners, the Southside Bethlehem KIZ and Pennsylvania CareerLink, Bethlehem technology company, UBMe has launched real-time feedback for restaurants.

UBMe has focused on helping restaurants increase their online ordering presence. Customers can order from restaurants and other food-related businesses via UBMeFood.com or on the UBMe app.

When someone opens the UBMe app, they have instant access to all restaurants and eateries in their local area, and now, with UBMe's latest feature, they have the ability to ask questions and receive real-time feedback. This means that customers can inquire about any business-related topic pertaining to that restaurant and receive live, real-time answers and information from a staff member that is inside. Examples of important information that may be requested are dietary concerns, what dinner or drink specials are still available, or what the current restaurant capacity is at.

With access to real-time feedback, efficiency and accuracy is highly increased. Customers can get verified information within minutes, which diminishes the need to call the business or browse outdated reviews that may not be relevant. These days many online reviews are significantly outdated, having been written before the pandemic hit. This causes a lot of false information or inaccurate data to be represented, yet still presented to current customers. 

With UBMe's real-time feedback, customers are able to obtain current and factual information.

Supported by partners Star Micronics, UBMe offers a lot to their restaurant partners through UBMeFood.com, including free online ordering, automatic printing of orders (utilizing printers by Star Micronics), free marketing content, social media graphics and now the immediate access to live feedback for customers.