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The TrueOrder Kitchen Display System from Epson Optimizes Kitchen Workflows

10/31/2024
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Company: Epson America, Inc.
Product name: TrueOrder Kitchen Display System (KDS)
Contact information: https://epson.com/kitchen-display-system

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Epson’s new TrueOrder™ Kitchen Display System (KDS) is designed to modernize kitchen experiences by digitizing restaurant workflows. With seamless compatibility and versatility for easy integration into point-of-sale (POS) systems compatible with an Epson printer, the TrueOrder KDS provides the ideal solution for POS software vendors looking for ways to optimize kitchen workflows in quick-service restaurant (QSR) or small-restaurant environments with fewer than 10 stations.

The TrueOrder KDS offers choices from kitchen, expediter and customer-facing stations, with views that can be configured to match existing workflows. The TrueOrder KDS comes with an intuitive interface that uses flexible grids and supports both portrait and landscape viewing. The system’s simple, browser-based configurator is accessible from most devices with a Web browser and allows POS software vendors to add a logo as well as customize layouts and colors.

Lavu, a premier provider of mobile POS and payment processing solutions for bars and restaurants worldwide, has had success integrating TrueOrder KDS at many locations. Paul Stanley, logistics manager at Lavu, Inc., notes, “Lavu’s comprehensive product suite – including POS, payment processing and operational analytics – empowers restaurant owners and operators to streamline their operations, enhance efficiency and deliver an exceptional dining experience. The Epson TrueOrder KDS solution has been an excellent addition to our product suite with easy configurations and customizations to match our ecosystem, helping get customers up and running even faster.”

The TrueOrder KDS is compatible with a variety of display devices, including traditional bump bars, modern touchscreens or a combination of the two. Existing displays can be reused by pairing with a media player. This versatile KDS solution is easy to set up and integrate into POS systems and works on local networks without the need for an Internet connection. 

The TrueOrder KDS is now available. For additional information, visit www.epson.com/kds

“The easy-to-use, fully customizable and configurable TrueOrder KDS is the high-quality solution that POS software vendors can brand as their own and sell to restaurants as part of a complete package.” —Tessa Kohl, product manager, Epson America, Inc.
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“At-a-Glance” information:

Technology/solution type: Kitchen Display System (KDS)

Top 5 Most Innovative Features of this tool/application:

  • Digitize kitchen operations: Digitize food prep processes and help minimize paper usage while expanding back-of-house footprint

  • Customize defaults: Preconfigure specific elements to match existing ecosystem settings and help get customers up and running even faster

  • Room for growth: Includes a comprehensive API and world-class developer support for more in-depth integration or advanced reporting

  • Easy setup: POS-agnostic; compatible with traditional and tablet POS systems through printer emulation, with no software modifications or special licenses needed; connect to local networks with no Internet connection required

  • Free POS integration: Provided free of charge by Epson when updates are needed for POS compatibility; usually delivered within just a few weeks

Existing customers for this technology include: Lavu

Learn more at www.epson.com/kds
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