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Service Management Group

With the current global health crisis driving a surge in third-party delivery orders, it’s imperative for restaurants to have a clear-cut strategy in place. The third installment of SMG’s longitudinal study can help brands maintain control of the customer experience, even when it feels out of their hands.

Download the report for insights on:

  • The biggest risks + opportunities associated with third-party delivery
  • Which apps, restaurant categories, + meals are most popular
  • 10 steps to a successful delivery strategy
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