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SageNet Designs and Deploys Next-Gen Network for Noodles & Company

SageNet, a Tulsa-based managed network services and cybersecurity provider, said it partnered with Noodles & Company to create a next-generation network that delivers enterprise-grade connectivity, accessible guest Wi-Fi and increased security – all with reduced operational costs.  
Noodles & Company is a fast-casual restaurant chain with more than 500 locations nationwide. Known for delivering fresh ingredients and flavors from around the world, the company is also consistently acknowledged as a technological leader in the hospitality industry.
“When you think of ‘guest experience’ in the restaurant business, ‘network’ might not be the first thing that comes to mind,” said Corey Kline, Vice President of IT for Noodles & Company. “However, in today’s interconnected world, the network plays an integral role in the dining experience. From our complimentary guest Wi-Fi to our NoodlesREWARDS program to fast, secure check-out, the network must offer many of the same qualities as our staff: accessibility, approachability, trustworthiness and responsiveness while remaining unobtrusive.”
As the network began to play an ever-increasing role in the day-to-day operations of the company, Noodles & Company brought in managed network services and cybersecurity provider SageNet to upgrade the network with a broadband approach that would deliver increased capacity, speed, reliability and scalability.
SageNet provisioned broadband connectivity to every one of Noodles & Company’s 500 locations, endeavoring to deliver highest-speed access to every site.
As part of the network upgrade, SageNet replaced the restaurant chain’s routers with next-generation devices that integrate the company’s successful guest Wi-Fi capabilities, Voice-over-IP, and Unified Threat Management capabilities. SageNet is also providing its CompleteConnect managed network services that include complete proactive management and monitoring on both an enterprise- and restaurant-level basis.
SageNet managed all aspects of the network roll-out, from provisioning and installation to turn-up and trouble-shooting, as well as ongoing management and monitoring. As an added benefit, Noodles & Company receives a single clearly defined monthly bill for all circuits.
“What sets SageNet apart from the rest is their holistic approach and their customer support team,” added Kline. “They do so much more than provisioning circuits. They integrate our Wi-Fi and VoIP, prioritize voice traffic, manage the network and provide proactive support. But perhaps most importantly, they understand our network and our business. And they listened to our needs and concerns, as well as our vision for the future.”
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