Restaurant Executive Summit 2014

Former Hard Rock head of training and development gives operators the keys to provide guest service that delivers sustainable results.

Technology is helping Homestyle Dining revitalize its classic steakhouse buffet concepts. With the introduction of a fresh new take on fast-casual for the steakhouse genre, Bo's Steak & Grill, plus bringing its legacy brands, Ponderosa and Bonanza, into the 21st century with wireless and digital technologies, Homestyle Dining seeks to strategically position its three brands to offer something for every guest's dining preference.

Hospitality Technology magazine's 2014 Customer Engagement Technology Study reveals that use of CETs is on the rise despite complexity to measure and manage initiatives.