Canadian-founded, automated pizzeria chain, PizzaForno is opening kiosk locations in the public transportation sector with a public transit provider Metrolinx. The PizzaForno kiosks at the 407 Bus Terminal and Weston GO & UP Station now serving pizza, baked fast and fresh in 3 minutes 24/7, to thousands of riders daily.
Thousands of riders daily can now enjoy hot and delicious pizza, baked fast and fresh in 3 minutes 24/7 at the station, as well as at Weston GO & UP station. PizzaForno marks the transit leader's first automated hot pizza option with additional kiosks anticipated to be announced at GO Transit stations in the coming months.
Metrolinx is responsible for the operation of GO Transit, UP Express, and PRESTO. It operates over 400,000 buses and trains and serves over 100 million commuters.
PizzaForno has more than 70 units across North America, with an additional 800 units already committed through 2024. PizzaForno uses patented technology to serve consumers the best in food, flavor, and convenience. Its 9 x 6 ft. kiosks are seamlessly installed and operating in food courts, convenience stores, post-secondary schools, military bases, tourist destinations, and boating marinas throughout Canada and the US.
PizzaForno customers have the benefit of touchless ordering. They can use the new PizzaForno app to pre-order to make the experience even speedier or order directly at the kiosk from an automated screen. A robotic arm takes the refrigerated pizza and puts it into an oven for baking. Less than three minutes later, a hot pizza in a box emerges from a slot. PizzaForno also offers a take-and-bake option to enjoy at home.
Founded in 2018 by Canadian entrepreneurs William Moyer and Les Tomlin, PizzaForno offers a selection of pizza options, each made with high-quality ingredients. Utilizing technology made popular in France by ADIAL, PizzaForno has built the brand on a proven machine with 2,500 units operating in Europe.
Subway unveiled MVP Rewards, a refreshed loyalty program launching September 9 in Canada, the U.S., and Puerto Rico. The new and improved program gives Subway guests the MVP experience with more ways to earn, more perks, and more earning power as customers ascend from Pro to Captain to All-Star status tiers. Consumers can earn points by ordering their favorite sub in Subway restaurants, on Subway.ca or the Subway app.
MVP Rewards replaces Subway MyWay Rewards. All 30 million MyWay members across North America will be enrolled in the new program, and their unspent tokens will automatically be converted into points, giving them a head start on reaching status and earning MVP Rewards' best perks. New members will receive 250 bonus points when they join**.
"Subway fans are the best in QSR and to thank them for their loyalty, we're giving them the star treatment as MVP Rewards members," said Mike Kappitt, Chief Operating and Insights Officer at Subway. "Consumer input helped inform our refreshed loyalty program to create a best-in-class experience. MVP Rewards gives our guests more of what they love from Subway, with a few hidden surprises baked in, so every guest feels like an MVP and comes back to Subway more often for their favourite subs."
As part of its loyalty refresh, Subway made the program easier for guests to sign up, earn and redeem points, as well as advance from Pro to All-Star. Besides craveworthy signature subs and meal upgrades, members at the Captain and All-Star tiers will soon have access to special Subway merchandise and members-only VIP exclusives:
For a complete overview of Subway MVP Rewards and Subway's new loyalty program benefits, visit Subway.ca/rewards.
GauVendi Takes Another Step Towards an Open, Feature-Based Inventory Platform
GauVendi is advancing its disruptive approach to rethinking inventory, which has already been successfully implemented in the GauVendi Sales Engine, towards an open, feature-based inventory platform.
GauVendi started in 2020 with an innovative AI-driven booking experience that provides accommodation providers with a comprehensive solution for hyper-personalized sales and fulfillment automation. It was mainly deployed as a stand-alone solution. With this evolution, accommodation businesses and technology providers can now explore new avenues in sales, distribution, operational efficiency, and marketing of inventory. They benefit from highly automated processes without major system overhauls.
"We aim to offer every operator the opportunity to distribute their inventory in a scalable manner, much like it was previously only possible through personal sales - and all of it fully automated," says Markus Müller, CEO, and co-founder of GauVendi. "With the open API interface, all technology providers can now sell relevant and customizable inventory through their platforms. Our solution acts as an additional layer integrated into the existing tech stack, enabling differentiated sales and automation without significant changes to the current system landscape," adds Müller.
GauVendi's platform is the only one worldwide that provides a feature-based language and a dynamic product management system with its approach. The open API approach ensures seamless integration with other technology providers. Feature-based inventory can be transformed into relevant and tailored accommodation products using the AI recommendation model. The result is a transparent guest experience right from the booking process and significant time savings during reservations through intelligent and optimized room assignments.
The newly established inventory management platform and the associated new products and solutions were developed based on experiences gained from implementing the Sales Engine with existing hotel customers, their achieved results, and the acquired data. The new data structure enables the introduction of advanced automation possibilities, including dynamically optimized and intelligent room assignments using AI (Reinforcement Loops), going far beyond the largely manual and limited assignments used until now.
In today's era of personalization, the data structure in the form of categories for inventory management has proven to be inadequate. It lacks information about individual room features in data formats, making it challenging for operators to fulfill guest requests without significant manual and operational efforts. Any inquiry about specific room characteristics is handled offline and requires manual processing. Monetizing these features is also not possible, and the lack of personalization reduces the competitiveness of accommodation businesses compared to others.
Müller adds, "These problems are a thing of the past with the use of GauVendi. The results our customers achieve with our current solution validate this: significant increases in room revenue, considerable time savings through new automation features, a reduction in phone and email inquiries, and better guest reviews and check-in experiences."
Oracle Helps Independent Restaurants Thrive with Comprehensive Restaurant Management Platform
Oracle has introduced a new affordable, easy-to-deploy restaurant management platform offer to help independent restaurants increase sales, boost efficiency, and maximize profitability. Oracle Restaurants provides operators proven Point of Sale (POS) hardware and software, payment processing, and online ordering capabilities all for one low price. With the new offering, restaurants have the powerful technology they need to help improve menu management, increase direct online sales, and deliver a better experience to guests. Oracle Restaurants is designed to increase business stability in a dynamic/volatile market with predictable operating costs and no unexpected fees.
“Independent restaurants operate on razor-thin margins and are challenged at every turn to remain competitive in an increasingly digital landscape,” said Simon de Montfort Walker, executive vice president and general manager for Oracle Food and Beverage. “While other POS-vendors have recently taken advantage of restaurants with forced migrations and hidden fees, we are providing operators a swift, affordable path to the latest restaurant technology that provides simple, transparent pricing and payment terms to help them succeed, grow, and improve profitability.”
Integrated Online Ordering to help increase online orders and optimize search results to accelerate customer acquisition.
Oracle Restaurants POS to manage every aspect of the menu including images and prices, as well as promotions, allergen notifications, and nutrition information for every channel in one location.
Oracle Payment Cloud Service to provide simple, transparent payment terms, end-to-end reconciliation reporting, and the ability to offer customers the latest digital payment methods with no surprise fees.
Workstation 8 to give restaurants a sleek, stylish 14-inch touchscreen display with proven reliability and durability.
Essential peripherals to ensure restaurateurs have a comprehensive workstation toolset to meet their needs, including a countertop payment terminal, cash drawer, and a receipt and kitchen printer for seamless operations.
The Table Service Bundle also includes Oracle’s Mobile Order and Pay solution which puts the power of full point of sale in the hands of servers to deliver fast, efficient experiences for customers and staff. Additionally, the Low-Profile Workstation configuration helps operators with limited counter or floor space remove barriers between staff and guests.
The Quick Service Bundle includes the Vertical-Profile Workstation configuration with a vertical stand and weighted base that not only expertly hides cabling for a clean countertop aesthetic but can also expand the workstation’s functionality to include options such as scales or scanners.
Dedicated professional go-live support with pre-staged hardware is also included in the Quick Service Bundle and available for an additional cost in the Table Service Bundle to help ensure the switch to Oracle Restaurants is fast and easy. Oracle Restaurants is offered in bundlesfor either quick service or table service restaurants for only $99/month for a limited time.
Flytrex Adds Autonomous Order Pickup Capability to Drone Delivery
Flytrex, a drone delivery service, unveiled Autonomous Pickup, the newest capability allowing for a fully autonomous delivery process -- from order placement, to pick-up, through delivery to customers’ yards. By cutting delivery time significantly, to roughly five minutes from the time orders are ready, this innovation is creating new growth opportunities for major QSRs and family owned restaurants.
With Autonomous Pickup, Flytrex drones can pick up orders from restaurants and retailers via dropdown wire, and fly directly to customers’ homes to deliver the goods, removing the human component from the delivery process.
For the past few years, technology has helped make the rapid delivery business an appealing market for all. Yet third-party delivery fees to both customers and business partners have turned a convenience into a splurge. Removing the middle person from this equation allows for more affordable, efficient and sustainable delivery, Flytrex sayid.
“This announcement is a testament to Flytrex’s continued commitment to a future of ultrafast delivery for everyone,” said Yariv Bash, CEO and Co-Founder of Flytrex. “What’s so unique about this innovation is its real potential to move the needle, with more and more businesses getting on board with an undeniably seamless and cost-effective process. This upgrade is a huge step forward in achieving our vision to provide drone delivery to the millions of residents across suburban America.”
The introduction of this industry-changing innovation comes on the heels of a period of significant growth for Flytrex. Through the expansion of their services in 2022, Flytrex’s eligible customer base grew exponentially, from 40,000 eligible customers to 95,000 – a 138% increase. Flytrex is fully operational seven days a week and executes hundreds of deliveries a day via drone.
Since launching autonomous drone delivery system in Reykjavik, Iceland, in 2017, Flytrex has been working closely with regulators to get drone delivery off the ground. The company participated in the Federal Aviation Administration’s (FAA) UAS Integration Pilot Program (IPP), which concluded in October 2020, as well as the FAA’s subsequent initiative, BEYOND. In January 2023, Flytrex’s longtime partner Causey Aviation Unmanned was granted Standard Part 135 Air Carrier Certification from the FAA allowing it to operate and complete long-range on-demand commercial drone deliveries in the United States.
Flytrex is a drone delivery service that partners with retailers and restaurants to offer fast, safe and cost-effective airborne deliveries directly to customers' yards. Flytrex has delivery stations in North Carolina and Texas operating daily, and has signed agreements with several large retail and restaurant chains. As a participant in the FAA's UAS Integration Pilot Program and BEYOND program, Flytrex is leading the way in autonomous drone delivery.
image courtesy of Flytrex
P.F. Chang’s Enhances Catering, Delivery Capabilities
P.F. Chang’s is revolutionizing its catering capabilities through a strategic collaboration with Cartwheel, an enterprise delivery management platform.
Cartwheel recently invested in integrating with ezCater. This integration further streamlines and optimizes catering management and delivery capabilities for the restaurant chain and centralizes once disparate channels into a single, unified platform. Efficient order and delivery management lead to exceptional customer experiences, which, in turn, drive repeat orders.
P.F. Chang’s has worked with Cartwheel to power deliveries through its online catering channels since 2021. The brand is committed to providing a personalized experience to its customers and has long understood the positive impact an efficient delivery has on the holistic customer experience.
"P.F. Chang’s has used Cartwheel to power deliveries for years. We’re thrilled that ezCater orders are now integrated into the platform, enabling us to centrally manage and control delivery across all order sources and channels,” said Jessica Jami, Director of Off-Premises Dining at P.F. Chang’s. “Cartwheel’s real-time tracking capabilities are especially crucial in providing an excellent experience to our guests ordering catering, We've seen a significant increase in repeat orders since implementing Cartwheel and are optimistic about the potential increase in catering revenue with this new integration”
Cartwheel provides P.F. Chang’s with comprehensive solutions for in-house delivery operations, including a user-friendly driver app, advanced dispatch tools for managers, and real-time order tracking capabilities. Delivery drivers have shown their appreciation for Cartwheel’s tools and interface, consistently providing high ratings and positive feedback on the app. Cartwheel also offers catering-specific features such as proof of delivery and the ability to automatically select vehicle types based on order size.