News Briefs

Designed with accessibility and financial freedom in mind, the new Instant mobile app is released with a list of innovative new features and functionality including:

• Faster Access to Earned Wages: Employees have access to their hard-earned wages in fewer steps, with an improved user interface (UI) and key elements surfaced more prominently within the app.
• Modern Security Features: State-of-the-art security protocols, such as facial and fingerprint biometrics, multi-factor authentication, and encryption technologies protect user information and provide peace of mind.
• Flexible Payment Options: Users have the freedom to choose how and when they access their wages. Whether it’s through direct deposit, the Instant card, or a mobile wallet, the new app offers a greater degree of flexibility for all employees, ensuring convenience for all.
• Clear and Informative Design: With improvements to the user interface (UI), the app offers a user-friendly experience, empowering users to make informed choices and navigate the app confidently.
• New Technology Framework: Underpinned by a new technology infrastructure, the new Instant mobile app is faster, more responsive, and built to allow for additional features and functionality to meet the needs of employees and how they are paid.

“Employee demands regarding how they access their wages are constantly shifting, and our new app is meeting that head-on,” said Tal Clark, CEO of Instant Financial. “Whether it’s to cover unexpected expenses, avoid predatory loans, or simply to enjoy more control over their finances, Instant is continually revolutionizing the way people get paid.”

By releasing this enhanced version of its mobile app experience, Instant is furthering its mission of delivering pay to employees, when they want, where they want, and how they want, all free of fees.

Flexa has teamed up with Nighthawk Wallet, a self-custody digital wallet, to expand how digital assets are used in everyday life. Through this integration, Nighthawk Wallet users can now make instant, fraud-proof payments at over 41,000 retail locations across the United States and Canada, marking a major step forward for the usability of digital currencies. 

Flexa Components, now embedded within the Nighthawk Wallet app, ensures that transactions are processed instantly, privately, and securely. By combining Nighthawk’s user-friendly wallet design with Flexa’s powerful payment platform, users can seamlessly spend digital asset ZEC for everyday purchases—whether at restaurants, coffee shops, or other merchants. With guaranteed settlement and zero chargebacks for merchants, this integration also simplifies payment acceptance for businesses, further driving the adoption of digital currencies.

“Digital payments are now simpler, faster, and more secure with Flexa,” said Daniel McCabe, cofounder and CEO of Flexa. “With Flexa Components integrated into Nighthawk Wallet, we are enabling users to transform their digital assets from static holdings to tools for seamless commerce—while ensuring critical benefits like privacy and guaranteed fraud protection for our merchant partners.”

Nighthawk founder Aditya Bharadwaj notes, “Spending with Flexa opens up more in-person retail trade and use cases for digital currencies, a pioneering use case since the early days of crypto. The Flexa team has built a scalable platform that redefines the way we think about digital payments, offering merchants and consumers a seamless and secure experience that rivals traditional credit card payments, with no predatory fees or concerns about customer data privacy. We are committed to maintaining our high standards of transparency as we bring this innovative solution to our user base.”

This collaboration bridges the gap between digital assets and everyday commerce, making payments more efficient, private, and accessible.

Square announced a new partnership with Sysco, a leading global foodservice distributor, along with a number of new features to help food and beverage sellers run their businesses with ease.

With new strategic partnership, Square and Sysco bring better technology to more restaurants

For more than a decade, Square has delivered innovative products to help food and beverage operators streamline operations and grow their businesses. Now, in partnership with Sysco, Square aims to bring the company’s powerful, intuitive technology solutions to more restaurants worldwide.

Sysco, a trusted leader in foodservice, supports and enhances their customers' success with a range of services, including top-tier technology recommendations through their Sysco Restaurant Solutions program. Now, as a Restaurant Solutions partner, Square’s technology suite will be promoted, co-marketed, and sold to Sysco’s customers.

“Sysco is committed to helping our customers succeed through innovative solutions and technology,” said Neil Russell, Chief Administrative Officer at Sysco. “Square’s technology is comprehensive and easy-to-use for operators and workers alike, and we know that their solutions can help food and beverage businesses work smarter, operate more efficiently, and find new avenues of growth.”

Square brings new and highly requested features to food and beverage businesses to save time, improve cash flow

Beyond the strategic partnership with Sysco, Square also announced new features to help restaurants run their businesses easily and efficiently. These features are currently rolling out to sellers, with full availability in early 2025.

• Restaurants and bars can now preauthorize Bar Tabs for customers paying with credit card or digital wallet, improving the guest experience by speeding up ordering and simplifying checkout while also providing businesses with a secure payments experience. This feature is especially critical for bars and breweries, allowing these sellers to streamline service and start tabs without holding onto guests’ cards, all while protecting their bottomline.

• With Instant Payouts, restaurants using Square Checking can receive funds for orders made through third-party delivery platforms instantly and without additional fees, giving sellers immediate access to their earned revenue. Cash flow is a major pain point for restaurants, particularly as margins get tighter, and with third-party delivery platforms continuing to grow in popularity, the delay in time-to-money for the orders they fulfill – up to 11 days in some cases – can be extremely challenging. Instant Payouts addresses this challenge for sellers, helping them worry less about their liquidity and giving them the means to more quickly restock inventory, pay their teams, and get orders out the door. Instant Payouts is currently available to Square for Restaurants Plus and Premium sellers that have integrated DoorDash or Uber Eats into Square, with more third-party providers coming in 2025.

• Sellers can now set up House Accounts for regulars or large institutional clients they know and trust, invoicing them monthly, quarterly, or whenever’s good for the business and customer.

“Holding onto people’s credit cards at the bar – and having 20-30 people per night forget to close out their tabs – can be a nightmare, so we were eager to work with Square on testing Bar Tabs for our brewery locations,” said Eric Lurwick, General Manager at Cisco Brewers on Nantucket. “We collaborated closely with the Square team on providing feedback to help fine-tune the product, and using Bar Tabs has made the lives of Cisco employees and customers a lot better.”

Visito, a leading conversational AI platform for independent hotels, today announced that its comprehensive guest communication platform has facilitated over two million interactions in 2024.

The company’s AI-powered messaging tools enable independent hotels to boost guest engagement and provide real-time assistance with minimal human intervention. Launched with the mission to streamline guest communication, the platform helps hoteliers manage high message volumes, automate repetitive responses, and overcome language barriers.

Pormer Sarram, CEO of Visito, said: “Reaching two million guest interactions this year is a testament to the value we bring to independent hotels. Through conversational AI, we’re equipping hoteliers with fully automated tools to improve guest engagement and scale their operations. This milestone reflects both the demand for cutting-edge AI solutions in hospitality and the trust our partners have in Visito.”

Visito empowers hotels to resolve 97% of guest messages across popular channels such as WhatsApp, Instagram, and Messenger. By reducing manual effort and operational costs, the platform delivers substantial efficiency gains while elevating guest satisfaction.

With customers in 15+ countries, Visito now serves more than 150,000 guests globally. The platform integrates seamlessly with leading property management systems, helping hotels to minimize support costs, increase direct bookings, and enhance the overall guest experience.

• Property Management: Easy-to-use property management system for vacation rentals to measure performance and manage inquiries, recurring guests, distribution channels, owners and staff in one place.
• Channel Management: Hostaway's proprietary channel manager is the core of the platform, providing sophisticated two-way API connection to all major online travel agencies, including Airbnb, VRBO, Booking.com, Expedia, TripAdvisor, Marriott, and Google Travel.
• AI: Powerful tools that enhance your listings and guest communications - includes AI suggested message responses, enhanced listing descriptions for SEO, and more.
• Automation Tools: Automates repetitive tasks with automated messages, reviews, tasks and payments.
• Analytics & Reporting: Customizable reports give property managers valuable insights into their business.
• Communication: All the communication tools a property manager needs, with an industry-leading unified inbox with support for email, text messages, and WhatsApp.
• Marketing: Market properties with easy booking website set up, WordPress plugin, coupon management, website builder, and direct booking tools.
• Operations: Supports daily operations with automation and features such as guest invoicing, flexible payment processing, and task management services. 

• Guest messaging 24 hours a day: a lifesaver for boutique hotels without a 24-hour front desk — and connected to your central PMS to create maintenance tasks, staff follow-ups, and personalization for guests.
• AI sales agent: an AI trained on your policies and room information capable of selling to and negotiating with guests in any language, increasing occupancy at the best rates.
• Maintenance and scheduling: removing the headaches of manually working out the best times to perform tasks.
• AI-powered reporting: AI can process information much faster than a human, allowing hoteliers to pull out the most important data on their performance in an instant.
• Review summaries and follow-up: Boom reads and summarizes reviews, creating follow-up tasks for the relevant staff and responding to guests.