News Briefs
- 8/27/2024
Shift4 Invests in German POS Company, Closes Deal on Revel Systems
Shift4 has acquired a majority stake in Vectron Systems AG, a European suppliers of point-of-sale (POS) systems to the restaurant and hospitality verticals.
Based in Germany, Vectron has 65,000 POS locations across Europe, representing. Shift4 is expected to acquire additional ownership of Vectron through a public tender offer that is expected to conclude within the next month, with a de-listing and formal integration process to occur shortly thereafter.
The acquisition is expected to provide Shift4 with an expansive customer footprint across Europe as well as a distribution network of ~300 POS resellers. As a result of the acquisition, Shift4 believes it will be able to add its integrated payment services to current Vectron customers and products, while also empowering the sales force with a compelling all-in-one POS and payments solution unrivaled in Europe.
“Shift4 was at the forefront of the convergence between software and payments in the restaurant and hospitality verticals in the US. We see an incredible amount of demand for a similar all-in-one solution across Europe,” states Shift4 CEO Jared Isaacman. “With our integrated payments and SkyTab offering, we believe we have the best solution at the right price point. Vectron will provide valuable local expertise, infrastructure, and the distribution necessary to meet the demand. This acquisition is right out of the Shift4 playbook – enabling us to unlock synergies, expand our distribution, and monetize payments for a large existing install base.”
Completes Revel Systems Acquistion
In addition to the acquisition of Vectron, Shift4 has also completed its previously announced acquisition of Revel Systems. Revel has over 18,000 merchant locations across the United States and internationally which Shift4 estimates represents a $17B+ payment opportunity. Revel also has a direct sales and dealer distribution network which Shift4 believes can be leveraged to accelerate SkyTab distribution both domestically and abroad.
- 8/27/2024
Shift4 Strikes Deal to Buy Givex
Shift4 has signed a definitive arrangement agreement to acquire Givex Corp., a global provider of gift cards, loyalty programs and point-of-sale solutions.
The Arrangement Agreement is subject to customary closing conditions and the transaction is expected to be completed in the fourth quarter of this year.
With across more than 100 countries, Givex serves a wide range of businesses in various industries, including 7-Eleven, Wendy’s, Best Western, Texas Roadhouse.
The company offers robust gift card and e-gift solutions as well as customizable loyalty programs, and a point-of-sale (POS) system for various business types, among other value-added services.
“Givex has a considerable footprint around the world which will dramatically increase Shift4’s overall customer base,” states Shift4 President Taylor Lauber. “At the same time, their gift card and loyalty solutions are second to none and will add significant value for our current customers, creating stickier relationships andh 130,000+ active locations enhancing our overall value proposition. Similar to other deals we have recently completed, this acquisition aligns perfectly with how we like to deploy capital – adding blue-chip merchants at a low customer acquisition cost while delivering additional benefits to our customer base.”
“The Givex team looks forward to joining the Shift4 family and bring our enterprise gift card capabilities and loyalty programs to hundreds of thousands of new customers,” says Don Gray, CEO of Givex. “By combining Shift4’s end-to-end payment solution with our value-added engagement services, we can deliver an unparalleled package to both of our customer bases.”
- 10/30/2024
Encore Pioneers HR Innovation Programs to Further Support Frontline Workers
Encore, a global event technology and production services provider, confirmed today the launch of its pioneering ‘Overtime Savings Program’ in the United States, along with additional people-first programs to further support its ongoing workforce in a seasonal industry.
Powered by UKG’s payroll technology, this first-of-its-kind program aims to enhance financial wellness and stability for Encore’s frontline employees, many of whom work in markets that experience seasonal ebb and flow of business volumes.
With 12,000 team members providing event technology and production services at 2,200 hotels and conference venues in 20 countries, Encore faces the same challenges common in the hospitality industry. Seasonal fluctuations often result in workers’ hours varying from ample overtime during peak times to reduced schedules in off-season periods. This seasonality makes it difficult for workers to maintain consistent earnings and creates challenges for companies to retain talent in the off season.
“Encore has always believed its team members are the heart of our story. This people-first mindset motivates us to constantly evolve our team member experience and innovate around challenges, like the impact of seasonality, that the industry previously viewed as immutable,” said Ben Erwin, president and CEO of Encore.
In addition to the Overtime Savings Program, the company launched a Seasonal Leave of Absence Program, which offers team members the flexibility to take time off during slower seasons while retaining full benefits, accruing paid time off, and maintaining their tenure. This unique program enables employees to explore other work opportunities, pursue education, or focus on personal goals without sacrificing benefits or career progression. Both the Overtime Savings and Seasonal Leave of Absence Programs are active nationwide, with plans for global expansion.
“We established the program as another way to support our team members so that they can be at their best in delivering for our customers,” Erwin added. “With this innovation, they can better plan and save their premium overtime pay for periods of the year when they might not work as many hours. Providing this capability and funding a company-paid match for a portion of the savings should motivate financial wellness and enable them to continue to build their career with Encore. Team member reactions tell us we are onto something,” he said.
With a launch just after Labor Day, usage of the UKG Wallet™ increased tenfold compared to the prior year’s period. he company offered an initial savings match, similar to a 401k program incentive match, to reward healthy financial behavior.
“Financial stress is not a problem isolated to our industry, it’s a stressor for nearly everyone,” said Charlie Young, chief human resources officer at Encore. “Nearly 70% of Americans are living paycheck to paycheck1 and Americans spent $9B in bank overdraft fees in 2023. The more we can do to reduce stress for our team members, the more focused they can be on our customers. We are successful in the event production business because of the unique combination of our technical expertise, hospitality mindset and ability to work under pressure and through challenges. Seasonal fluctuations are part of our business, but with a partner like UKG that understands every industry has unique challenges, we were able to innovate to support those unique needs to make our team members’ lives better.”
Cody Browne, a technical lead with five years of service for Encore in Las Vegas, said he will try the Overtime Savings program, in addition to accruing and saving his Paid Time Off, for the slow season in December in Las Vegas. He hopes the vacation time, in addition to the saved overtime funds, will afford him an out-of-state vacation to visit family. “I love that Encore is creating new opportunities, that’s one of the reasons I am interested in growing my career here,” he said.
- 11/24/2024
BetMGM Rewards Points Now Combined Into Single, Digital Wallet
BetMGM, a leading iGaming and sports betting operator, today announced a major enhancement to its customer experience by consolidating BetMGM Reward Points (BRPs) into a single account. In addition to users' cash balance, this feature enables BetMGM Rewards Points to travel with them across jurisdictions.
Streamlining BetMGM Rewards Points into a single account is the next phase of BetMGM's single, digital wallet. With single account, users have one set of login credentials and account settings, along with a single cash balance accessible in all states where BetMGM is available. In August, BetMGM became the first sports betting app to offer Nevada bettors seamless, nationwide connectivity through a single, digital wallet. Through operation and partnership with MGM Resorts, this innovative feature makes BetMGM the only legalized sports betting app that allows Nevada residents and visitors to wager in the state and carry their funds to BetMGM mobile markets across the United States.
"We are committed to streamlining the loyalty experience for our players so they can enjoy the rewards they earn wherever they are in the U.S.," said Adam Greenblatt, BetMGM CEO. "The BetMGM Rewards Program showcases our key differentiators -- omnichannel play, the iconic hospitality and MGM Resorts International's entertainment, and partnerships including our alliance with Marriott Bonvoy. With every bet at the sportsbook and spin of the slot you are earning rewards that can be used online or in-person."
Players can earn BetMGM Rewards Points and Tier Credits by playing at BetMGM Sportsbook, BetMGM Casino and BetMGM Poker.
Highlights of the streamlined BetMGM Rewards include:
- BetMGM Rewards Points now travel with you in all single account markets (Puerto Rico and Ontario not included).
- When a player creates an account in a new location, their BRP balance consolidates into one balance.
- Players can earn BetMGM Rewards Points and Tier Credits by playing at BetMGM Sportsbook, BetMGM Casino and BetMGM Poker. Players can redeem BetMGM Rewards Points earned through play in the Rewards Store and use them for odds boosts and Gametime credits. BRPs can also be redeemed at MGM Resorts International destinations, exchanged for Marriott Bonvoy Points, and more.
BetMGM currently operates in 29 markets across North America including AZ, CO, IL, IN, IA, KS, KY, LA, MD, MA, MI, MS, NV, NJ, NM, NY, NC, OH, OR, PA, SD, TN, VA, DC, WA, WV, WY as well as Ontario, Canada and Puerto Rico.
As BetMGM continues to expand to new markets and introduces new features, responsible gaming education remains a key focus. BetMGM is proud to provide resources to help customers play responsibly including GameSense, an industry-leading program, developed and licensed to MGM Resorts by the British Columbia Lottery Corporation. Through the integration within BetMGM's mobile and desktop platforms, customers can receive the same GameSense experience they have grown to rely on at MGM Resorts properties nationwide. This complements BetMGM's already existing responsible gaming tools which serve to provide customers with an entertaining and safe digital experience.
- 11/24/2024
Noodles & Company Launches Online Store
Noodles & Company has launched its first-ever Noodles Merch Store. The exclusive Noodles merchandise includes a festive winter-themed sweater, branded holiday onesie, and even matching bandanas for furry friends. With items for everyone, it's the perfect way for every family member to show their love for Noodles all year.
Loving Noodles Should Always Look This Good
Available exclusively through December 31 while supplies last, the Noodles Merch Store allows fans to flaunt their love for the brand with a limited-edition collection of cozy, must-have winter essentials. Guests can also shop for branded fleece jackets, crewnecks, plush toys, and more. Plus, fans can score other irresistible swag, including:- Trendy Noodle Kicks – These stylish sneakers boast Noodles' signature red and yellow brand colors, with the iconic Noodles logo on both sides and a playful macaroni noodle embossed into the sole for a fun, craveable twist.
- Festive Branded Onesie – These cozy white onesies are decked out in a cheerful blue and yellow pattern featuring Noodles icons like best-selling Rice Crispy, bowtie pasta, and festive details like snowflakes, candy canes, and more.
- Cozy Holiday Sweaters – This comfy blue-and-white holiday sweater features a festive design of snowflakes, gingerbread men, and beloved Noodles icons, such as the classic logo, making it the perfect seasonal statement piece.
Even More Reasons to Share Noodles
To make the holidays even brighter, the limited-edition Noodles onesie will be 50% off from Black Friday through Cyber Monday, allowing fans to stay cozy and stylish for half the price, whether lounging at home or gifting to a fellow noodle lover. The promotion will be automatically applied at checkout, and there is no minimum purchase required to receive this festive deal."We're excited to offer our guests a fresh and festive way to celebrate their love for Noodles this holiday season with the launch of our first-ever e-commerce store—just in time for Black Friday," said Danielle Moore, Noodles & Company director of communication. "Our new online merch store is the ultimate destination for limited-edition gear, from cozy holiday sweaters to vibrant bowl koozies. It's a fun and stylish way for our loyal fans to show off their Noodles pride while bringing a touch of Uncommon Goodness home for the holidays!"
Sign Up to Score Big with Noodles Rewards
For even more Uncommon Goodness, guests can sign up to join Noodles Rewards for free via the Noodles mobile app or the Noodles website. Upon signing up, new members receive a free regular entree after their first purchase using their Noodles Rewards account and immediately start earning points with every order. Members also have access to exclusive offers such as birthday rewards and the all-new Extra Goodness platform, which guarantees there's always a reward available for members.Rewards members and guests can also access Noodles Catering, an excellent option for workplace events, family and friendly gatherings, and more. Guests can conveniently get their noodle fix via quick pick-up or delivery by placing an order online at noodles.com, via the Noodles mobile app, or by visiting their nearby Noodles location. For more information, please visit https://www.noodles.com/rewards/.
- 11/24/2024
Inn-Flow Partners With DailyPay
Inn-Flow, the all-in-one operations software for hoteliers, announces its new integration with DailyPay, a worktech company and leading provider of earned wage access. This new integration allows hotel owners, managers, and operations teams to offer staff choice and control over their earned pay, increasing employee satisfaction and boosting their financial flexibility.
Research shows that employee satisfaction is a crucial factor in the hospitality industry, as a motivated and financially secure workforce contributes to smoother operations and higher guest satisfaction.
“In today’s competitive labor market, any advantage in employee benefits can significantly boost a business’s ability to attract and retain talent,” adds John Erhart, Founder and CEO of Inn-Flow. “Flexible financial access is a unique perk that appeals to employees across all roles.”
Inn-Flow’s integration with DailyPay provides hotel owners and managers with a powerful tool to enhance employee retention and reduce turnover by addressing one of the top concerns for workers — financial flexibility. According to Hanover Research Study: Companies with EWA Solutions, 95% of companies offering an earned wage access solution today believe it has a positive impact on employee retention.
The integration fully synchronizes payroll and time tracking between Inn-Flow’s labor management tools and DailyPay, eliminating the need for redundant data entry or manual adjustments. With this streamlined process, employees can access their earned wages at a frequency of their choosing between pay cycles, empowering them to take control over their finances.
By simplifying the payroll process and supporting employees' financial wellness, this integration empowers hotel management teams to focus on providing exceptional service and a more positive work environment.
The DailyPay integration is now available to all Inn-Flow users. Existing customers can contact their Inn-Flow Account Manager to start the process to add this new feature.