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News Briefs

  • 4/3/2024

    Hart House, Nekter Leverage Data Automation Platform to Transform Restaurant Operations

    generic juice bar

    Fourtop is rolling out its advanced restaurant data automation platform for two California brands: Kevin Hart's plant-based QSR concept Hart House and Nekter Juice Bar, acai bowl, juice and smoothie brand. Both restaurant brands are looking to leverage a foundational investment in Fourtop's data infrastructure to drive improvement across business functions and fight back against some challenges that are threatening the future of the restaurant industry.

    In February, the National Restaurant Association released its 2024 State of the Industry report, predicting that restaurant sales would top $1 trillion for the first time. However, the rosiness of the sales projections exposes a harder truth about the future of the restaurant industry. In the same NRA report, operators were nearly unanimous in their anxiety about the persistence of high food and labor costs and their impact on restaurant viability for the future.

    The Fourtop platform brings together data from across a restaurant's operational systems, including those systems used for marketing, inventory management, employee scheduling, and financial reporting. By processing and automating all of a restaurant's data in sophisticated, optimized workflows, Fourtop can help restaurants achieve significant bottom-line results in real-time and at scale – two of the hardest things for multi-unit restaurants to do.

    Increasing Profitability

    In a recent analysis of user data, Fourtop identified opportunities that could lead to a 26% increase in restaurant profitability, by activating and orchestrating data analysis across forecasting, scheduling, supply chain, and marketing to quickly identify inefficiencies and cost escalations and spotlight areas of opportunity for increasing profits.

    "The most forward-looking restaurants are realizing that data should no longer be constrained to dashboards," said Darien Bates, Fourtop's CEO. "Data should be the fuel for driving more effective and more scalable restaurant automation in every area of the business. When systems operate in tandem, the value of data is multiplied."

    Using the Data

    Every restaurant is a little different, and so too are the uses that restaurants can activate with their data.

    Hart House has put a heavy emphasis on investment in its employees; advanced data analytics are at the core of how the brand is discovering and enhancing the value driven by its workforce.

    "Restaurants need to be assessing their labor value in completely new ways," says Hart House CEO, Andy Hooper. "We have to start looking at the same kind of 'Moneyball' strategies that have worked in other industries to make the most out of our available talent. Humans are the most important part of running a quality restaurant, and we need to access and activate as much data as possible to put our people in the best position to succeed. We all win together when our data is effectively aligning our employee and business outcomes."

    For Nekter, which has led the way in both healthy-eating and smart technology applications, the investment in Fourtop's system creates new opportunities at every level of the business, from creating greater visibility in supply chain and business management, to being a foundation for more advanced and responsive customer engagement marketing platform.

    "Technology has been an incredibly important part of Nekter's success and there is much to still be gained from the technology currently available to us," said Steve Schulze, co-founder and CEO, Nekter Juice Bar. "We have always been aggressive in its pursuit and exploration yet conservative in its development and implementation. That plan has worked well for us, and I will continue to challenge our teams to operate under those guidelines. The doors that will open due to technology advancements will continue to offer brands like us the opportunity to reach a large guest base, build a more efficient business model, and provide a better guest experience."

    In partnership with Fourtop, both brands are building additional automations to further streamline operational demands, improve profitability, and grow sales.

  • 9/14/2023

    Domino's Updates Rewards Program

    Dominos Rewards Updated

    Domino's Pizza Inc. introduces its new and improved loyalty program. 

    Domino's Rewards offers loyalty members even more opportunities to earn and redeem points across its corporate and franchise store locations. Domino's enhanced rewards program allows customers to:

    • Earn points for less
      • Loyalty members will now earn 10 points on every order of $5 or more
    • Redeem points for even more menu items – and earn free Domino's after just two orders
      • Members can redeem a variety of points for more menu items:
        • 20 points: A free dipping cup, a 16-piece order of Parmesan Bread Bites or a 20 oz. drink
        • 40 points: An order of Bread Twists or Stuffed Cheesy Bread
        • 60 points: A medium, two-topping pizza; pasta; Oven-Baked Sandwich; or a 3-piece order of Chocolate Lava Crunch Cakes
    • Earn more rewards
      • Loyalty perks are now even better, as members will have exclusive access to member-only deals, special discounts and opportunities to earn bonus points!

    "We are thrilled to give the brand's loyal customers additional ways to earn free Domino's items more often," said Mark Messing, Domino's vice president of digital experience and loyalty. "At a time when most brands are scaling back their loyalty programs and making it more difficult to earn and redeem points, Domino's is doing the opposite. We want to make it easier to reward our customers and give them more options so they can get rewarded faster."

    Marketing a LTO 

    From now until Oct. 22, 2023, rewards members can take advantage of a limited time offer to redeem 20 points for a free order of Domino's new Pepperoni Stuffed Cheesy Bread, which is normally a 40-point redemption, in celebration of the product's recent launch. 

  • 4/3/2024

    Jersey Shore Hotel Group Optimizes Guest Experiences with Enhanced Connectivity and Technology from Comcast Business

    a close up of a plate

    Comcast Business announced that it is providing Seaport Stays – a collection of boutique hotels and long-term rental properties owned by BG Capital in North Wildwood, New Jersey – with several technology solutions, including Ethernet Dedicated Internet, plus Comcast Business Internet and X1 for Hospitality. These solutions, paired with managed WiFi services, support Seaport Stays’ efforts to create memorable, outstanding guest experiences and streamline internal operations. Seaport Stays aims to shift Wildwood’s seasonal tourism pattern to a year-round destination and believes that technology-enabled amenities in their properties will be critical to that success.

    Nestled near the coastline of Wildwood, Seaport Stays provides comfortable, high-quality spaces and experiences for customers through three unique properties that offer a high level of luxury for visitors –Seaport Inn, Seaport Suites and Oasis by Seaport. The company’s owners, real estate investment and management firm BG Capital, chose Comcast Business to equip the Oasis by Seaport’s leasing office and pool area with Business Internet, along with the Seaport Inn and Seaport Suites properties with technology solutions that enable the high-quality experiences and comfort that guests need to feel at home.

    “Technology is fundamental to crafting outstanding hospitality experiences, and Seaport Stays’ technology solutions from Comcast Business not only help us delight our guests but also significantly streamline our staff's operations, making their tasks more manageable and efficient. This dual benefit is crucial for ensuring our guests return to our properties,” said Lauren MacDonald, Director of Sales & Operations for Seaport Stays. “Our collaboration with Comcast Business has been a game-changer, offering us reliable Internet speeds and connectivity, plus exceptional support, which collectively help to enhance the entire scope of our hotel operations and guest services.”

    At Seaport Inn and Seaport Suites, redundant solutions from Comcast Business enable fast, reliable connectivity in guest rooms and at the pool, restaurant, and bar areas, helping visitors to stay connected across the properties’ locations. X1 for Hospitality delivers video viewing experiences to guests, supported with the Voice Remote, while also helping staff streamline the management of their video devices, including TVs in guest rooms and bars. In addition, managed WiFi offers the hotel brand connectivity capabilities for onsite WiFi solutions and 24/7 support, helping to increase staff efficiencies, manage operating costs and reinforce guests’ positive views of hotel amenities.

    “As a leading provider of business technology solutions, Comcast Business recognizes the critical role that hospitality organizations like Seaport Stays play in attracting tourists and energizing communities,” said Michael Louden, Regional Vice President of Comcast’s Freedom Region. “In an era where tech-enabled experiences are increasingly prioritized to support the new demands of guests, we are proud to support Seaport Stays with the technology backbone designed to meet and exceed their expectations.”

  • 4/3/2024

    Hotelogix Integrates with Sabre SynXis

    Hotelogix logo teaser

    Hotelogix, a global cloud-based hospitality technology provider, and Sabre Corporation, a software and technology provider that powers the global travel industry, announced the integration of Hotelogix Property Management System (Hotel PMS) with Sabre SynXis Central Reservation System (CRS), powered by their global cloud-based commerce and distribution platform, to help hoteliers improve their distribution and reservation capabilities to increase revenue.

    With two-way seamless connectivity, this collaboration between Hotelogix PMS and the SynXis CRS enhances hoteliers’ ability to centrally monitor and manage room rates, availability, and restrictions across all their distribution channels, including Global Distribution Systems (GDSs), Online Travel Agencies (OTAs), and booking engines.

    Aditya Sanghi, CEO at Hotelogix, said, "Adding SynXis to our comprehensive list of integration is a testament to our commitment to work with best-in-class solutions to help hotels meet their evolving operational needs. By leveraging the strengths of both platforms, hotels can ensure real-time distribution, more sales, and enhanced revenue."

    Hosted on a global cloud-based commerce and distribution platform, SynXis CRS offers a user-friendly solution for managing rates, inventory, and bookings. Integrated with hundreds of third-party solutions, including PMSs, revenue management systems, customer relationship management tools, and channel managers, it powers 40% of the world’s leading hotel brands.

    "Our collaboration with Hotelogix underscores Sabre Hospitality's dedication to empowering hoteliers across the globe by simplifying their operational complexities through streamlined distribution and enhanced reservation management capabilities,” said Frank Trampert, Senior Vice President, Global Managing Director of Community Sales for Sabre Hospitality. “We are excited to partner with Hotelogix and integrate its robust PMS with our global cloud-based commerce and distribution platform, SynXis. Together, we're creating a collaboration that aims to enhance the ease of hotel management, contributing to improved efficiency and service quality in the hospitality industry."

  • 4/3/2024

    365Villas Launches Long-Stay Logic

    365Villas Logo
    365Villas, the vacation rental property management software provider, has launched ‘Long-Stay Logic', giving vacation rental managers the opportunity to switch seamlessly between short and extended stays for the first time.
     
    This also means that vacation rental property managers can begin to build inventory in the serviced apartment sector, simultaneously opening up the vacation rental market to aparthotel operators.
     
    Many hospitality operators outside vacation rentals have already responded to the rising demand for extended stays – classified as anything over a month. 
     
    However, the vacation rental industry has struggled to capitalize on this trend because the functionality of property management software hasn’t facilitated the periodic billing needed when guests stay over the medium and long-term. 
     
    Until now, vacation rental managers have had to override their STR software or manually input bookings if they wanted to offer longer stays, a workaround that is not only time-consuming but skews the usual automated reporting, accounting and rental agreement processing.
     
    365Villas’ Long-Stay Logic solves this problem and reliably handles the complexities around payment differences for both long and short-stay guests. 
     
    Easily switching between upfront, online payments via an OTA and weekly or monthly payments for longer stays, Long-Stay Logic offers financial flexibility that brings vacation rentals in line with serviced-apartments in one PMS.
     
    Dave Payette, founder and CEO of 365Villas, said: “It’s time for property management software to move away from asset-specific solutions to more holistic platforms that can cater to all types of rentals. Managers overseeing short and long-term rentals have historically had to manage the portfolios as two completely separate entities, slowing down their operations and over complicating admin tasks with too much manual processing.
     
    “Long-Stay Logic gives managers the tools they need to cater for short, long, and extended stays. It not only streamlines their workload but opens up a whole new addressable market. Managers can also develop their booking strategy, altering it in response to demand to serve both the vacation and long-stay rental sectors. For example, properties can be used as vacation rentals in high-season and perform the role of student accommodation in the winter months.
     
    “Developing this functionality meant we had to expand our payment processes but we now have the most robust and dynamic payment capabilities in the industry.”
  • 4/3/2024

    Hotelbeds Expands Its Offering Through Strategic Partnership with TH Resorts

    hotelbeds new teaser

    Hotelbeds, part of HBX Group, has unveiled its latest collaboration, joining forces with TH Resorts, a prominent hospitality chain in Italy. This collaboration marks an exciting milestone as it adds 30 modern 3 and 4-star properties to Hotelbeds' preferred portfolio, offering clients exclusive access to special rates and enhanced travel experiences.

    The partnership with TH Resorts aligns with Hotelbeds' commitment to expanding its accommodation portfolio and providing clients with diverse and high-quality travel options. The addition of TH Resorts' properties offers clients the opportunity to explore popular summer destinations such as Sicily, Sardinia, Puglia, Calabria, as well as renowned ski destinations in the Italian Alps. Additionally, properties in cities like Rome, Assisi, and Lazise (Garda Lake) provide clients with convenient access to cultural attractions and urban experiences.

    “Partnering with TH Resorts aligns perfectly with our mission to provide clients with diverse and high-quality travel options.”, said Carlos Muñoz, Chief Commercial Officer at HBX Group. "This strategic collaboration enables us to expand our preferred portfolio and offer our clients exclusive access to a diverse range of accommodations in highly sought-after destinations. Together, we look forward to enhancing the travel experiences of our clients and showcasing the best of Italy's hospitality offerings."

    TH Resorts boasts an impressive collection of properties totalling 6048 rooms, making it the largest regional chain in Italy. With a focus on delivering exceptional hospitality experiences, TH Resorts has been recognised for its excellence by winning the TripAdvisor Travelers' Choice Awards for multiple establishments, including hotels, villages, and resorts, receiving outstanding reviews from travellers worldwide.

    "We are excited to collaborate with Hotelbeds and offer their clients access to our properties in Italy", said Stefano Maria Simei, Sales and Marketing Director at TH Group. "This partnership allows us to expand our visibility and showcase the high-quality hospitality we offer at our properties in Italy to international guests. We look forward to welcoming travelers to our hotels and ensure they have an unforgettable stay."

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