Mews, the industry-leading hospitality cloud, is transforming the way hotels operate thanks to its open APIs, which have enabled customers to build and connect more than 1,000 of their custom applications to the hospitality management platform.
Mews, as the pioneer of open APIs in the hospitality industry, has seen a remarkable surge in the adoption of interconnected and tailored integrations over the past year. With over 20,000 installations of these applications across Mews-powered properties, the daily volume of messages exchanged through Mews APIs has exceeded 10 million.
“We have dedicated teams working on Mews Open API, which means we develop it in parallel to the rest of Mews Hospitality Cloud,” said Jirka Helmich, CPO at Mews. “This allows us to release new APIs immediately alongside new products and features, giving our users and partners total flexibility when it comes to connecting with Mews.”
As unique, personalized experiences become a growing priority for guests, hoteliers are increasingly turning to technology to help enable them. Often, this requires bespoke solutions that need to seamlessly integrate with their established hotel tech stack.
For instance, Cabiner, a unique Dutch wilderness brand, has a custom integration that connects food package orders to their supplier via Mews Open API. “Because the API is open, we’re able to build a whole custom front end that exactly fits our needs, but still runs on Mews,” said Sander Ejlenberg, Co-Founder of Cabiner. “Mews is the glue in the middle that connects everything – it fits our open mindset where everything is a network.”
Other common API use cases include connecting bespoke booking engines and kiosk solutions. Mews is also introducing new multi-property functionality that will improve performance and development speed for multi-property products, both custom-built and public integrations.
“Having access to open APIs is vital for our own software development and for any tech-enabled operator that wants to build our own solutions,” said Rami Zeidan, Founder and CEO of Life House, the innovative US hotel brand. “Mews’ connectivity is what sets it apart from other hotel software systems, especially the legacy systems, both in terms of their APIs and their marketplace of integrations.”
In addition to APIs, Mews Marketplace provides a pool of over 750 integrations to hospitality’s best tech solutions. Many of these purpose-built connections are plug-and-play, making it fast and easy for hotels to build their ideal tech stack.