Mobile POS offers much more than traditional POS. As a result, 26% of U.S. retailers are implementing mobile POS today, and 15% plan to begin implementing it within 12 months, according to the 2015 RIS/Gartner Retail Technology Study.
Simply replicating fixed POS capabilities on a standard mobile device is not enough to achieve the omnichannel benefits that businesses desire. What’s needed is a hybrid device that bridges the gap between fixed and mobile POS.
Next Generation Tablet POS
Taking mobile POS in a new direction is the award-winning and patented Posiflex MT4008*, a lightweight, Windows-driven tablet with a wireless printer docking station and unique handheld accessories that combine to create a compact, multi-function POS.
Over the next 24 months, four in 10 retailers will replace existing POS systems with mobile devices, according to the EKN Research report. Most of the cited POS replacements will be with tablet or hybrid devices.
The MT4008 leverages the business-friendly Windows 8.1 Industry Pro OS, which benefits include easy software updates, simple installation of third-party apps, and the ability for developers to modify or write new software based on proven terminal code. Since most corporate environments use Windows-compatible software, the MT4008 can be easily integrated.
Multi-Use Mobile Versatility
As mobile POS matures, there has become an emphasis on multi-use versatility. The MT4008 includes a hand strap and optional pistol grip for easy carrying and a WiFi printer docking station for setting it down and charging the battery. These features power the tablet with multi-use functions throughout the long business day. The MT4008 can be used for line-busting and payment processing during peak traffic periods. The pistol grip can charge the tablet to enable use throughout a full shift, and converts into a full-featured 2D scan gun for inventory/back-office functions. MT4008’s small size can also augment or replace fixed POS units to reduce costs, free up counter space, and improve productivity.
Many retail and hospitality companies are actively planning to add tablets to their businesses. In fact, 28% of retailers have identified tablets as key investment areas, according to the 2015 RIS/IHL Group Store Systems Study. And another 25% have identified mobile POS as a top investment area.
The tablet-based MT4008, with its unique hybrid design, embodies the functions that businesses need to grow sales, reduce costs, improve the customer experience, and meet competitive demands. Traditional POS is evolving and the MT4008 is a new approach that will help it reach the next level.
Tablets Are Critical Point-of-Service Devices in Hospitality
In the restaurant environment, tablets have a dual-mode capability that is ideal for performing services that improve productivity and customer satisfaction.
“For example, in the customer-facing mode, customers can order drinks and appetizers as soon as they are seated,” says Wes Marco, Director of IT for Hooters America. “Tablets also enable customers to easily order refills and offer games. And, tablets quicken the checkout process at the end of the meal, which is a time when guests want a quick exit.”
Tablets become highly productive tools during the lunch rush when speed and accuracy are required. “One server with a tablet can go from table to table and place orders right into the kitchen without leaving the floor,” adds Marco. “In addition, tablets can prompt servers to take add-on orders, like fries to a hamburger order. And, finally, tablets are very useful to managers as a way to help streamline training.”
One of the major benefits of the Posiflex MT4008 is its hybrid design that solves the problem of “where do I set the tablet down when I get food or drinks?” With a hybrid tablet that features a docking station, servers have a place to put the device, get the food or drinks, and pick it up later.
Perhaps the most interesting benefit will arrive with the roll out of EMV payment, which is scheduled for October 1, 2015. Chip-embedded credit cards will be used, requiring customers to enter a PIN or signature at the POS. This will be challenging in restaurants because servers will not want to walk customers to a register to pay. Tablets may be the best way to meet this challenge in a customer-friendly way.
Businesses in the retail and hospitality environments are seeking multi-use mobile technology that not only streamlines services and improves productivity, but also drives sales, customer satisfaction and loyalty.
The tablet-based MT4008, with its unique Windows-based hybrid design, embodies the functions that businesses need to grow sales, reduce costs, improve the customer experience, and meet competitive demands.