MURTEC Executive Insight: Simplifying Implementation and Tech Support for Restaurants
Our post-MURTEC 2022 series of Executive Insight interviews features thought leadership from some of the restaurant industry's top innovative solutions providers.
Nick Schwarz, Director, Retail & Hospitality, MTech Mobility
Tell us about MTech Mobility’s mission?
MTech Mobility is a global leader in providing comprehensive lifecycle and repair services for devices of any kind.
MTech is unique in that it offers the industry’s most robust set of mobility and IT services for the enterprise, including device preparation and deployment, 7x24x365 multi-lingual helpdesk support, advanced exchange & warranty management, in and out of warranty repair services, telecom expense management services and more.
MTech is disrupting the status-quo in the casual dining and quick service restaurant industries by integrating mobile hardware and software with its innovative service and peripheral suite focused on simplifying implementation and support of technology in restaurants.
What are you featuring at MURTEC?
Our Infinity Series for hospitality integrates hardware, peripherals, managed services, and security into a single mobile Point-of-Sale (mPOS) for casual dining and/or QSR environments. MTech Mobility is helping several major restaurant brands to deploy, maintain and support thousands of mobile solutions used for customer order taking, tableside POS, drive-thru order & pay, and other mobile use cases.
What are some challenges restaurants are facing today? And how does your product help?
Today, restaurants are challenged to provide better service, increased productivity, improved efficiencies, all while lowering operating costs. Our integrated mobile product and managed services allows restaurants to bolster customer engagement by bringing ordering and payment direct to the table, at the drive-thru, pick-up curbside, or provide a premier customer self-ordering solution.
MTech Mobility is an expert in providing the guidance, know-how and execution for any hospitality requirement, including procurement of Samsung, Apple, Touch Dynamic and other device types, deployment, on demand support, advanced exchange and in and out of warranty repair.