Missouri Resort Installs New PMS as Property Grows
The Lodge of the Ozarks, located in Branson, Mo. selects single-image database technology from Northwind-Maestro PMS to automate its resort, convention center, club, spa and food services operations.
The property has implemented Maestro PMS to automate hotel management operations and Maestro Sales and Catering to computerize its conference sales management and catering business. The hotel also installed Maestro POS on the same database for guest charge posting and uses Maestro Work Order Scheduling to oversee its upgrade projects. When the property's new Spa is completed, Lodge of the Ozarks will install Maestro's Spa system to automate client scheduling, billing and reservations.
"Lodge of the Ozarks is among the busiest conference center hotels in Branson," says Randy Park, business agent for Morrell Hospitality, the property's owner. "Our property operates its own Club, similar to a Las Vegas supper club, and Timber Creek restaurant. Today we are in the midst of upgrading the entire property to attract a new, higher-rated guest segment. To make our operation as efficient as possible, we installed the Maestro Enterprise Suite of hotel software to automate and integrate our entire operation on one database for greater staff productivity, stronger financial management and better guest tracking."
The property has implemented Maestro PMS to automate hotel management operations and Maestro Sales and Catering to computerize its conference sales management and catering business. The hotel also installed Maestro POS on the same database for guest charge posting and uses Maestro Work Order Scheduling to oversee its upgrade projects. When the property's new Spa is completed, Lodge of the Ozarks will install Maestro's Spa system to automate client scheduling, billing and reservations.
"Lodge of the Ozarks is among the busiest conference center hotels in Branson," says Randy Park, business agent for Morrell Hospitality, the property's owner. "Our property operates its own Club, similar to a Las Vegas supper club, and Timber Creek restaurant. Today we are in the midst of upgrading the entire property to attract a new, higher-rated guest segment. To make our operation as efficient as possible, we installed the Maestro Enterprise Suite of hotel software to automate and integrate our entire operation on one database for greater staff productivity, stronger financial management and better guest tracking."