A La Carte Networking Solutions for Retail Operations

Cox Business offers a fully customizable networking solution package for retail outlets.
1/24/2024

Make Your Retail Operations Shine

Cox Business’s fully customizable networking solution package utilizes best-in-breed hardware and software offerings from Cisco, Fortinet and VMware. We provide a full complement of networking services – Internet access, SD-WAN, firewall, LTE failover, and managed switches – along with options for powerful WiFi 6 and robust security. Our package also offers optional hardware redundancy options like cold-spares to support high- availability replacement needs. Installation fees are reasonable and charged on a per-device basis.

Why Pick Cox Business?

  • Choose from a variety of options to custom build a solution that meets your business’ unique needs.
  • Fully supported managed solution with published SLA’s and industry leading support, ranked 4.8 out of 5.0. Return merchandise authorizations (RMAs) for any rare, problematic equipment.
  • A single, reliable vendor that supports your solution from beginning to end.
  • Easy management of your deployed solutions through a single pane of glass portal.
  • Self-service options (depending on device).
  • Cost-effective virtualized technology reduces CapEx budget drain, while supporting POS enablement for easier
  • purchasing with smartphone integration and more. Better support self-checkout, mobile apps, while increasing your holistic data integration picture, for a more in-depth view of your customers and store operations.

Picking the Right Package For Your Needs is Simple

Select Your Services (with your Cox Business account manager):

Cox Business Select Your Service

Pick Your Installation Date

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Installation and Setup

Working with your IT staff, Cox Business’ certified team of engineers will install and fully configure your package at your various nationwide locations. Our industry leading RapidResponse Support team of engineers maintains, manages and supports your locations 24/7. Monitor all your locations and add, change and delete services through our customer portal.

Installation - Just the Start

Cox Business supports your retail IT needs well beyond installation. With the broad network coverage within the Cox Business footprint and the national coverage of RapidScale beyond that, your retail group can ensure it stays operational at all times, with the latest technology that integrates with your existing technology elements, like POS, phones and more.

As part of Cox Business’ Retail Branch Networking Package, our network and SD-WAN services give you maximum connection speeds for your various sites, with network traffic routed through the best connection path from end-to- end, and fast WiFI 6, so your business operates at optimum efficiency. What’s more, our LTE failover gateways mean any location can continue to do business when your primary connection goes down – so your stores can continue to process transactions and take in revenue.

Our industry leading RapidResponse Support team of US-based engineers ensures you have a reliable, single source of support around-the-clock. We proactively monitor your entire landscape for maximum uptime and immediately address problems that arise. In the rare instance a piece of equipment goes down, we can ship out a cold-spare replacement. These are our SLA’s for the services offered:

Cox Business SLAs

More Than Networking

Cox Business offers a wealth of other solutions to complement your networking services, ranging from Microsoft 365, Desktop as a Service (DaaS), to private and public cloud elements, cloud telephony and meeting resources, along with potent data backup and replication services. You can integrate them into your networking package and control them through our advanced portal.

Looking to better your retail network IT operations and drive greater reliability and profitability?

Reach out today to learn how Cox Business can help you improve your network and focus on business success instead of equipment maintenance!

https://www.cox.com/business/cloud-services.html 

 

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