HT-NEXT Insights From Comcast Business

How can hotels best leverage technology right now to meet the challenges of the pandemic and economic downturn?

To enable a superior guest experience, hotels will need to enhance connectivity to support increased bandwidth demands, and leverage hotel networks to to support more IoT-connected ‘smart’ devices.  This can enable touchless guest experiences and support a new slate of cleanliness protocols and technology.

How should hoteliers start thinking beyond the pandemic as they chart their tech roadmaps for the coming years?

Agility will be the key in moving forward in the new environment - leaders will deliver an elevated experience that not only provides the technologies and services needed to do work on the road, but also provide guests a safe environment in which to relax and enjoy life without worry when away from home.