Hospitality Leads The Way In Location-Based Customer Engagement

EKN’s January 2015 survey of 90 US-based hospitality companies reveals that implementing in-location guest engagement strategies is leading to positive financial gains for more than 8 in 10 hospitality companies. Download this short report to explore and understand how hospitality companies are way ahead of their retail brethren in terms of in-location contextual engagement, their key investment areas, capabilities and challenges. Sponsored.