Strategic objectives for hospitality technology in 2019 puts a hyper-focus on improving digital customer engagement. Delivering on the mobile-driven and constantly connected needs of today’s guests will require robust bandwidth and uninterrupted connectivity. In this executive roundtable, three executives from hotel and technology companies offer advice and predictions on what trends are shaping the network needs for hotels and restaurants. These plugged-in experts also discuss new technology and capabilities that were not available just a few years ago and what they believe is vital to providing a foundation for the digital economy.
Mark Holzberg, CEO & President, Cloud5 Communications
Justin Jabara, VP Development and Acquisitions, Meyer Jabara Hotels
Richard Wagner, Network Architecture & Emerging Technologies, Marriott International
According to Hospitality Technology research (2019 Lodging Technology Study) enhancing bandwidth is not high on the list of strategic technology objectives, however all of the higher goals are dependent upon strong bandwidth. What would you offer as a word of advice (or warning) to operators that try to build up digital without a proper network infrastructure?