Advancements in point of sale technology are coming rapidly and restaurants are eager to take advantage of new capabilities. According to HT's Restaurant Technology Study, they earmark the largest portion of their IT budgets to POS.
Utilizing data analytics and technology a hotelier can begin to create guest personas or profiles that can help deliver a more personalized experience.
Paytronix's head of data insights, Lee Barnes shares how effective targeting and analysis of customer information can yield actionable marketing insights. Sponsored.
In an industry where the status quo for technology lags behind retail counterparts, it's difficult for individual CIOs to make a case for more funding. But insufficient budgets are a symptom, and not necessarily the cause.
As hotels expand the functionality of their networks to improve the guest experience, they are presented with increased security challenges. These challenges span regulatory changes, new technologies and changes in operational processes.
AirTight's director of retail business development, Kevin S. McCauley, is joined by the VP of sales for Zenreach, MT Robertson, to offer tips for building an open network for secure customer engagement. Sponsored.
Fortinet's Kevin Flynn talks about the impact that consumer mobile devices are having on networks, and it's not all about bandwidth. There's a growing security threat that the industry will have address.
