Paytronix's head of data insights, Lee Barnes shares how effective targeting and analysis of customer information can yield actionable marketing insights.
Utilizing data analytics and technology a hotelier can begin to create guest personas or profiles that can help deliver a more personalized experience.
Finding ways to understand what guests want and deliver that in a way that is meaningful to them is one of the keys to having a successful loyalty strategy. Jay S.
Fortinet's Kevin Flynn talks about the impact that consumer mobile devices are having on networks, and it's not all about bandwidth. There's a growing security threat that the industry will have address.
Restaurants have traditionally prioritized operations and service over technology investments. Now, two major trends — mobile and cloud — have opened up synergies that are encouraging restaurants to embrace technology across front- and back-of-house environments.
Spartan Computer Services general manager, Heidi Nagy, answers questions about how the company is accommodating demand for quality service with manageable costs through a hybrid services plan.
