Executive Insight

Bridging the Digital Divide with Data to Improve Operations & Experience
Leveraging data to personalize offers and promos is a current customer expectation
Flexible Systems Prepare Hotels for Future
Attribute-based selling is poised to deliver massive disruption to the hospitality market and redefine how hotels sell in the future.
Sponsored

Sponsored
November/December 2019 issue
Achieving Security Beyond Compliance with Future-Ready Payments
Any hotel can be breached, but the important question is whether or not there is any card data that can be used if it’s stolen.
Sponsored
Hotels
How Hotels Must Leverage Tech to Augment Human Touch
Sponsored
Hotels
Delivering Experience & ROI Via Network Innovation
Utilizing data analytics and technology a hotelier can begin to create guest personas or profiles that can help deliver a more personalized experience.
Back-of-House / Back-Office
Building an Intelligent Infrastructure
Setting the framework for frictionless experiences through innovation, IoT and future-ready networks.
Cloud Computing
Why Cloud, Why Now?
Integration, streamlined ops and business continuity top benefits for moving systems above property.
Back-of-House / Back-Office
Unleash Your PMS with the Power of SaaS
How moving to the cloud can strengthen a hotel’s revenue, reputation and caliber of service.
Kiosks
Getting ROI from Going Digital
Why proper planning and cross-department collaboration are key to successful innovation. Sponsored.
Cloud Computing
Evolution of Guest Experience
Advancing customer expectations and demands necessitate smart tech investments.
Customer Experience/Service
Must-Haves for an IoT-Ready Network
High-capacity, reliable bandwidth is vital for hotels to reap service benefits of IoT.
Customer Relationship Management (CRM)
Smart Strategies for Training Staff with Advanced Learning Tech
How to use performance support systems to manage change while supporting staff.
Networking
How Chicago Scoops Standardized Security Across 30+ Stores
How SD-WAN offers a simple, cost-effective way to standardize security.
Networking
How to Cut Network Costs Without Cutting Security
How SD-WAN is redrawing the hospitality network landscape while cutting costs.

A collection of featured Executive Insights.