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INDUSTRY RESEARCH

Enabling the Smart Hotel Experience

5/12/2017

In this exclusive Research Brief, Hospitality Technology re­veals never-before-published data and analysis from the 2017 Lodging Technology Study. Through crosstab analysis, HT’s research is able to identify what inno­vative companies are doing differently to enable the digital guest experience. 

Key findings include:

  • One out of five hotel companies consider themselves innovative.
  • Innovators are more frustrated by not being able to deliver technology projects faster.
  • Top four customer-facing priorities that will set innovative companies apart from their less-innovative competitors.
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