News Briefs

Duetto, a provider of revenue management systems, proudly unveils the successful acquisition of Micerate, a provider of dynamic pricing and online booking tools tailored for meetings and event spaces. This strategic milestone underscores Duetto's unwavering dedication to dynamic revenue management solutions, with a heightened focus on the groups and events sector, solidifying its position as an industry leader adept at meeting the diverse needs of the hospitality landscape. Founded in Germany, Micerate brings a wealth of expertise, dedicated to delivering specialized solutions that elevate meeting space profitability and streamline booking efficiency for its valued clients. 

Key features of the Micerate platform:

• Strategic Revenue Optimization

Dynamic pricing of event spaces empowers hoteliers to strategically map pricing and control capacities for hotel event and meeting space. The algorithm-based pricing isn't just about numbers; it's a sustainable boost to event and meeting space sales, ensuring Duetto customers stay ahead in a competitive market.

• Effortless Sales Empowerment

Revolutionize the meeting and event space quoting process with an intuitive quote generator, making the creation of quotes and function sheets easier. Hoteliers can engage customers dynamically during the quote creation process, creating not just transactions, but meaningful connections that drive conversions.

• Tailored Online Event Sales Experience

Hoteliers can elevate their online presence with a personalized meeting and event space booking engine, seamlessly integrated onto their brand site. This personalized tool not only maximizes event revenue but also champions efficiency, a dual focus that underscores Duetto's commitment across its entire product suite.

Investment in revenue technology has continued to grow year on year with the 2024 Duetto annual trends and predictions report showing again that hotel technology spending continues to increase. 71.4% of those surveyed predict that hotel technology spend will continue to increase over the next three years, with the key focuses being on price automation and group optimization. 

In a triumphant year marked by resilience and growth, Duetto experienced robust expansion across key markets, with a noteworthy highlight being record-breaking growth in the Asia Pacific region. Duetto's unwavering commitment to innovation and providing cutting-edge solutions has solidified its position as a preferred partner for hotels and casinos worldwide, adding 200,000 hotel rooms to the platform in 2023 alone.

Quotes:

“Duetto is built on innovation, constantly staying ahead of the market to ensure our customers maintain a consistent competitive advantage. The addition of Micerate to our platform is incredibly important as it aligns seamlessly with our vision. Beyond dynamically pricing groups and events for increased revenue, Micerate introduces a sophisticated booking engine directly integrated into the hotel's brand site, streamlining operations and saving valuable time for meetings and event teams. Our customers seek three essential elements from Duetto: enhanced revenue generation, precise forecasting, and operational efficiencies – Micerate delivers on all fronts.” David Woolenberg, CEO, Duetto 

“This acquisition represents another milestone for Duetto, positioning us for continued growth in our sector. Our robust financial position, marked by steady revenue growth, profitability, and a strong balance sheet, provides us with a platform for sustained success in an ever-evolving market. This strategic move not only contributes to our inorganic growth but also underscores our confidence and capability to pursue further opportunities.” Vishal Save, CFO, Duetto.

“Micerate brings exceptional capabilities in managing and booking function space to the Duetto family.  It complements and expands Duetto BlockBuster to comprehensively deliver a solution for groups, meetings, and events. Together, Duetto and Micerate empower sales and revenue teams with an unparalleled suite of tools, enhancing revenue and efficiency. This strategic integration enables the workflow collaboration, analytics, and visibility to drive alignment and execution between the Sales and Revenue Management functions for our customers while highlighting Duetto's deep commitment to delivering innovative best-in-class solutions for group management.” Darren Koch, CPO, Duetto.

“As someone who has dedicated their entire career to hospitality, this collaboration with Duetto marks an exciting next step. Joining forces with a global player that aligns with our values of ease-of-use and exceptional customer service is not just a strategic move; it's a testament to our shared vision for the industry. I am genuinely excited about the possibilities ahead, as we continue our journey of innovation and dedication to maximizing revenue for hotels.” Gerhard Wasem, Micerate

Domino's Pizza Inc. introduces its new and improved loyalty program. 

Domino's Rewards offers loyalty members even more opportunities to earn and redeem points across its corporate and franchise store locations. Domino's enhanced rewards program allows customers to:

• Earn points for less
  • Loyalty members will now earn 10 points on every order of $5 or more
• Redeem points for even more menu items – and earn free Domino's after just two orders
  • Members can redeem a variety of points for more menu items:
    • 20 points: A free dipping cup, a 16-piece order of Parmesan Bread Bites or a 20 oz. drink
    • 40 points: An order of Bread Twists or Stuffed Cheesy Bread
    • 60 points: A medium, two-topping pizza; pasta; Oven-Baked Sandwich; or a 3-piece order of Chocolate Lava Crunch Cakes
• Earn more rewards
  • Loyalty perks are now even better, as members will have exclusive access to member-only deals, special discounts and opportunities to earn bonus points!

"We are thrilled to give the brand's loyal customers additional ways to earn free Domino's items more often," said Mark Messing, Domino's vice president of digital experience and loyalty. "At a time when most brands are scaling back their loyalty programs and making it more difficult to earn and redeem points, Domino's is doing the opposite. We want to make it easier to reward our customers and give them more options so they can get rewarded faster."

Marketing a LTO 

From now until Oct. 22, 2023, rewards members can take advantage of a limited time offer to redeem 20 points for a free order of Domino's new Pepperoni Stuffed Cheesy Bread, which is normally a 40-point redemption, in celebration of the product's recent launch. 

Tripleseat, a cloud-based event management software for the hospitality industry, shares compelling 2023 booking and revenue statistics highlighting a significant surge in growth driven by heightened demand for restaurant and unique venue private events.

The company's software, designed to streamline the event planning process for restaurants, hotels, and unique venues, facilitated over 3.5 million event bookings in 2023—a 16% increase from the previous year. Additionally, it successfully managed  $7.3 billion in event revenue for its customers, showcasing a 21% increase over 2022.

"We’re thrilled to see this significant revenue growth and increased event bookings for our Tripleseat customers and shed light on compelling trends for the events industry," said Jonathan Morse, CEO of Tripleseat. "We aim to help our customers achieve success by providing the tools they need to maximize their profits and create successful engaging events for their clients."

The platform caters to a diverse array of event styles, and a review of Tripleseat customer booking data identified wedding receptions as the leading revenue generator, amassing $862 million in 2023 alone. Customers also hosted 29,000 rehearsal dinners, showing the revenue potential beyond traditional wedding day events. Additionally, corporate events experienced a resurgence, with 190,000 events hosted in 2023, signifying a return to in-person business gatherings. Birthdays, cocktail receptions, and holiday parties also proved to be popular events in 2023. 

Tripleseat generated an 7.7 million event leads in 2023, showcasing a noteworthy 12% increase from the previous year. The platform not only delivers leads but also ensures a return on investment after hosting just two events. Beyond on-premise functions, customers generated over $411 million in catering, drop-off, and pickup orders highlighting Tripleseat’s potential to maximize diverse revenue streams.

 Corning Incorporated introduced its latest indoor cellular solution, the Everon® 5G Enterprise Radio Access Network (ERAN). This multi-operator, multi-band technology provides end users with robust, reliable cellular coverage in hospitals, hotels, airports, and other high-density environments regardless of their mobile provider.

In a major departure from legacy solutions, the newest addition to Corning’s Everon® portfolio supports multiple mobile operators over a common network. This can reduce installation time for enterprises by up to 75% and can also reduce cost of ownership by up to 50%. Traditional solutions provide cellular connectivity for only one operator at a time.

“Everon 5G ERAN sets a new industry standard by offering a streamlined solution for coverage-challenged places that are part of our daily lives, like hospitals, hotels, and office buildings,” said Shirish Nagaraj, Corning Optical Communications’ chief technology officer, Wireless.

Delivering robust indoor coverage has been a longstanding challenge for enterprises and operators. Local cell towers may have limited ability to penetrate dense building exteriors, causing dead zones or spotty service. This can become even more pronounced with higher-frequency spectrums used by 5G, such as C-Band.

Corning’s solution directly addresses these challenges. It combines the benefits of small cell radio access networks (RAN), which accommodate multiple frequencies, with the advantages of distributed antenna system (DAS) technologies, which provide reliable signals throughout high-density environments.

In addition, the solution’s Open RAN architecture works with components from multiple vendors, enabling software upgradability. It also uses Virtualized RAN technology, offering hardware flexibility through cloud-based data processing.

“Our newest Everon solution offers flexibility in design, predictability in deployment, and scalability for future needs,” said Nagaraj. “It highlights Corning’s dedication to solving the world’s toughest technology challenges alongside our customers – and improving the world with every innovation.”