The hospitality industry is using technology to drive innovation into their restaurants faster than ever before. This is necessary to meet the demands of the new, connected consumer for convenient services such as online ordering with tracking and quick delivery, in-store pickup, supporting kiosks, and mobile apps for loyalty. CIOs, CTOs, and organizations understand that to successfully execute on these new services, a NextGen kitchen and streamlined operations are vital to a restaurant’s success.
In order to implement this new technology, there is the need for an edge computing platform that provides centralized management empowering IT teams to support this digital transformation and moving applications required by end-users closer to the edge of the cloud. A cloud + edge infrastructure ensures minimal application latency, cost control, and continuous operations across key applications whether on or offline in the event of interruptions.
It’s no easy feat. Many large-scale operators cannot replace their entire infrastructure in one step, requiring the ability to manage both legacy and IoT applications as well as potentially multiple operating systems on a single platform during the transitional period. It is imperative to have a strategy that includes Edge Computing to scale and deliver quickly, providing new customer experiences and supporting your local operations both in back and front of house.