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Customize Guest Room TVs for Groups to Increase Hotel Revenue

11/25/2024
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Company: Enseo
Product: Event Elevate 
Contact: [email protected]https://enseo.com/ 

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Enseo empowers hotels to offer custom features through the guest room TV that personalize TVs for corporate groups, weddings, events and more. Create unique TV screen designs, add content for group-only channels, or send tailored messages to guest room TVs based on group PMS code. Guest room TV customization leverages the TV to bring added revenue from events for these features, while enhancing the guest experience for a group, entire hotel, or even one, select, high-profile guest.

Every piece of the hotel should support the brand and guest experience goals, even the technology. The hotel TV is a hidden gem of promotional opportunities and a great way to utilize the invested real estate. By leveraging Enseo’s customization technologies, hotels enhance guest satisfaction, build brand loyalty, and increase revenue, while also enjoying advantages such as tailored content, enhanced engagement, operational efficiency, targeted advertising, and up-to-date information. Using the right mix of these technologies can propel hotels to the forefront of their competition and turn more guests into repeat customers. 

Enseo is the essential technology provider for hospitality. Engineering innovative hardware and software solutions for 24 years, Enseo delivers digital TV entertainment, managed Wi-Fi, smart room automation (IoT) and energy management, and employee safety devices, MadeSafe®. Enseo is not a one-size-fits-all, but offers  customized solutions for every unique hotel and is well known for our service and support. Enseo keeps the hotelier in mind by offering remote monitoring with proprietary software and top tier 24/7/365 customer service team operated by Enseo employees.

Enseo offers custom features to personalize guest room TVs for corporate groups, weddings, events and more.
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“At-a-Glance” information:

  • Solution type: Customization suite to enhance the guest experience for a group, entire hotel, or even one, select guest.
  • Enseo Promote provides hotels with channels within the television system that can be programmed by the property, enabling hotels to send customized messaging, videos, photos, etc., to groups while bringing added revenue potential.
  • CORE Messenger enables hotels to send messages to a single guest, several of them – including a room block through PMS group code – or all guests, allows for customized, designed messages that can drive added revenue by pushing hotel events. 
  • CORE Create is a property content management system that allows hotels to edit television content themselves, allowing for quick updates for hotel features, seasonal offerings, sales and more.

Top 5 Most Innovative Features:

  • Hotel associates can manage and change content through CORE Create, Enseo’s web-based property content management system, quickly updating information such as seasonal menus, price modifications, holiday hours, swap photos, and more.
  • CORE Create is user-friendly for busy hoteliers, offering fast, easy, and reliable operations with features like update scheduling, publishing rules, group codes, and more, to promote branding and communicate current information so the technology seamlessly reflects a hotel’s unique position.
  • Using group codes, hotel TVs can communicate directly with event guests, for example, letting them know important details about upcoming meetings, events, or communicating special promotions offered.
  • Messages to the TV can be scheduled far in advance and repeated daily, weekly, monthly and more.  
  • Dedicated channels for promotional use bring additional revenue for the hotel, allowing groups to feature company or wedding videos, agendas, photos, and personalized ads for local restaurants or hotel-specific details. 

Learn more at https://enseo.com/ 

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