Chainwide Implementation Bolsters Lucille's Smokehouse Kitchen Ops
Lucille's Smokehouse Bar-B-Que restaurants announces it is deploying a suite of kitchen solutions from QSR Automations within all of its company locations. Part of QSR's ConnectSmart Hospitality Automation Solution, the ConnectSmart Kitchen (CSK) graphical software along with eXpert hospitality controllers and KP-4000 keypads are helping the twelve store chain organize and speed up its complex, high volume kitchen operation while providing a noticeable increase in food quality.
To eliminate the cost and clutter of printers in the kitchen while gaining access to critical production data, Lucille's uses five kitchen video stations for the preparation of individual menu items, as well as two expeditor stations, one of which is dedicated to takeout orders. Lucille's plans to use menu cards to further enhance efficiencies, accuracy, and training. Running the CSK with QSR's eXpert controller, Lucille's can also take advantage of multi-media capabilities for training purposes.
"We are very pleased with the added organization and speed we have gained from QSR's ConnectSmart kitchen solution--and even more excited about the noticeable increase in food quality we are now providing our guests," comments Paul Williamson, vice president of operations for Lucille's Smokehouse Bar-B-Que.
To eliminate the cost and clutter of printers in the kitchen while gaining access to critical production data, Lucille's uses five kitchen video stations for the preparation of individual menu items, as well as two expeditor stations, one of which is dedicated to takeout orders. Lucille's plans to use menu cards to further enhance efficiencies, accuracy, and training. Running the CSK with QSR's eXpert controller, Lucille's can also take advantage of multi-media capabilities for training purposes.
"We are very pleased with the added organization and speed we have gained from QSR's ConnectSmart kitchen solution--and even more excited about the noticeable increase in food quality we are now providing our guests," comments Paul Williamson, vice president of operations for Lucille's Smokehouse Bar-B-Que.