In a world of fleeting attention spans, hoteliers can engage employees by using storytelling techniques inspired by entertainment giants like Netflix to foster growth and retention.
As Generation Z steps into the workforce with significant buying power, hotels must innovate to meet their demands for top-notch fitness facilities and eco-friendly accommodations.
Mary Young Mapes, Senior Director of Hospitality & Customer Support, Tock, was presented with Hospitality Technology’s Top Women in Restaurant Technology Innovator Award at MURTEC 2024.
HT caught up with Crystal Shell, founder of Hello Guest Screen, the leading solution to customize property screens with unique images and real-time, calendar-synced guest information.
Automation in hospitality is fostering innovation while simultaneously supporting the workforce, ensuring that both businesses and their employees thrive.
