Artificial Intelligence / AI

New tools to enhance communication, streamline operations, and empower businesses and their frontline teams.

Sixty percent of AI deployments in the contact center focus on basic automation and cost reduction rather than enhancing the customer experience and driving business growth.

Experts forecast the tech that will define the hospitality landscape and set successful hotels apart in 2025.

CES attendees will be able to try the new AI software firsthand – with the ability to experiment with in-vehicle ordering from a range of restaurants integrated into SoundHound’s platform. The company aims to launch its voice commerce ecosystem in collaboration with automakers and restaurant partners in 2025.

AI-powered voice calls confirm bookings, navigate auto-attendants, log results in CMS, and share details with clients via APIs.

As rising costs and guest expectations challenge hoteliers, AI offers solutions that enhance security, streamline services, and elevate the guest experience at scale.

Interface Systems predicts innovations in AI, video analytics, and cloud-based monitoring to transform restaurant and retail security.

The funds will fuel Guestara’s mission to develop cutting-edge AI-driven solutions that streamline operations, boost guest satisfaction, and uncover new revenue opportunities for hotels worldwide.