Achieving Competitive Advantage with Business Intelligence

Business Intelligence (BI) is becoming an essential part of the IT suite for hospitality companies. BI tools have evolved from useful to critical to help hospitality organizations thrive in a highly competitive marketplace. Armed with the right information, today’s decision makers can better understand risk, performance, and the impact of decisions at property, region and group levels. According to Hospitality Technology’s “2016 Lodging Technology Study,” 62% of surveyed hoteliers use business intelligence (BI) tools and another 16% will add them within 18 months. Similarly, HT’s “2016 Restaurant Technology Study” found 22% will add analytics tools in 2016 while 80% call analytics the most important emerging software capability. Download this Infor whitepaper for more information on five best practices that will enable hotels and restaurants to optimize their BI investments and maximize the value of BI across every aspect of their operations.