2018 Lodging Technology Study: Deconstructing Innovation

Hotels have had to transform services, operations and strategies to keep pace with the demands of a connected workforce and clientele. To gain a clearer perspective on hotel technology decisions, HT compiled data representative of 64,409 properties, across a variety of topics from budgets to top challenges, investment plans and technology goals. We also profile hotels that identify as technology innovators — about one third of overall respondents — as a point of reference for how leading edge companies do things differently. Download the study to see what hotels are planning for 2018.