\r\n ","showSummary":null,"metatags":{"title":{"#tag":"meta","#attributes":{"name":"title","content":"From Information to Innovation | Columns | Hospitality Magazine (HT)"}},"description":{"#tag":"meta","#attributes":{"name":"description","content":""}},"keywords":{"#tag":"meta","#attributes":{"name":"keywords","content":"Education, eMarketing, Foodservice, January-February 2017, Lodging, Mobile Marketing, Mobile phones - apps, Platforms, Sales And Marketing, Social Networking, Software, Wireless Mobile Applications, information technology"}},"og_site_name":{"#tag":"meta","#attributes":{"property":"og:site_name","content":"Hospitality Technology"}},"og_type":{"#tag":"meta","#attributes":{"property":"og:type","content":"Blog"}},"og_url":{"#tag":"meta","#attributes":{"property":"og:url","content":"https://hospitalitytech.com/information-innovation"}},"og_title":{"#tag":"meta","#attributes":{"property":"og:title","content":"From Information to Innovation"}},"og_description":{"#tag":"meta","#attributes":{"property":"og:description","content":"Enabling CIOs to become more effective leaders requires that executives are invested in the overall goals of the company. 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This sentiment is echoed in Hospitality Technology’s annual Industry Outlook, where the editorial advisory board weighs in on objectives and predictions for the year ahead. HT's editor, Dorothy Creamer, highlights a few skills advisory board members identified as important for technology leaders. "}},"twitter_cards_title":{"#tag":"meta","#attributes":{"name":"twitter:title","content":"From Information to Innovation"}},"twitter_cards_image":{"#tag":"meta","#attributes":{"name":"twitter:image","content":"https://assets1.hospitalitytech.com/styles/primary_articles_short/s3/dconline_3.jpg?itok=qRu6HcUo"}},"schema.org":{"schema_article_type":{"#tag":"meta","#attributes":{"name":"@type","content":"Article","group":"schema_article","schema_metatag":true}},"schema_article_article_body":{"#tag":"meta","#attributes":{"name":"articleBody","content":"According to Gartner, 15% of CEOs place responsibility for leading digital strategic change on the shoulders of the CIO. The “strategic change” part of this ideology should serve as a reminder that enabling CIOs to become more effective leaders requires that executives are invested in the overall goals of the company. This sentiment is echoed in Hospitality Technology’s annual Industry Outlook, where the editorial advisory board weighs in on objectives and predictions for the year ahead. When asked to identify important skills for technology leaders, they painted a picture of this changing landscape that CIOs must be prepared to navigate. 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HT's editor, Dorothy Creamer, highlights a few skills advisory board members identified as important for technology leaders.\r\n ","group":"schema_article","schema_metatag":true}},"schema_article_about_0":{"#tag":"meta","#attributes":{"name":"about","content":["Sales & Marketing","Mobile Devices & Apps","Social Networking","Jan/Feb 2017 Issue","Restaurants","Lodging","Platforms","Software","Hotels"],"group":"schema_article","schema_metatag":true}},"schema_article_date_published":{"#tag":"meta","#attributes":{"name":"datePublished","content":"Tue, 02/14/2017 - 18:00","group":"schema_article","schema_metatag":true}},"schema_article_date_modified":{"#tag":"meta","#attributes":{"name":"dateModified","content":"Tue, 02/14/2017 - 18:00","group":"schema_article","schema_metatag":true}}}},"url":"/information-innovation","byline":"Dorothy Creamer, Editor","sponsored":false,"sponsorship":{"overrideAds":null},"taggedPro":null,"blogSeries":{"url":"/editor","title":"From the 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game","image":{"id":8758,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/2019-12/ai%20machine%20learning%20robot%20hand-%2054.jpg?itok=cYgCV1X1","alt":"","width":500,"height":400}},{"proTag":null,"sponsored":false,"eyebrow":"2019-08-16T00:00:00","heading":"Delivery Interrupted","headingUrl":"/delivery-interrupted","body":null,"image":{"id":8774,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/2019-08/deliver%20special%20teaser%20jesse-ramirez-YiSD-1eJ_1g-unsplash.jpg?itok=QY_2huRS","alt":"","width":500,"height":400}},{"proTag":null,"sponsored":false,"eyebrow":"2019-06-12T00:00:00","heading":"Between a Mouse and an Expectation","headingUrl":"/between-mouse-and-expectation","body":"Consumers feel a greater sense of loyalty to a brand when they’ve played a key role in the creation of their experience. ","image":{"id":8791,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/2019-06/Walt%20Disney%20World%20teaser.jpg?itok=CDF_NX51","alt":"","width":500,"height":400}},{"proTag":null,"sponsored":false,"eyebrow":"2019-05-16T00:00:00","heading":"Benchmarking Familiarity","headingUrl":"/benchmarking-familiarity","body":"With so much data available and a willingness of customers to share personal insights in exchange for personalized service, brands that don’t make sure to optimize customer data will flounder.","image":{"id":8797,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/2019-05/ht0916dcreamer_0.jpg?itok=h2wRJ3Oh","alt":"","width":196,"height":219}},{"proTag":null,"sponsored":false,"eyebrow":"2019-04-06T00:00:00","heading":"What’s Your Sign?","headingUrl":"/whats-your-sign","body":"Allowing technology to take on more tasks does not diminish the need for human touch.","image":{"id":8804,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/2019-04/night%20sky%20stars%20zodiac%20teaser%20GettyImages-918204210.jpg?itok=S02QOYEC","alt":"","width":500,"height":400}},{"proTag":null,"sponsored":false,"eyebrow":"2019-03-08T00:00:00","heading":"On the Basis of Tech","headingUrl":"/basis-tech","body":null,"image":{"id":8816,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/2019-03/ht0916dcreamer_0.jpg?itok=kCYKM_Mc","alt":"","width":196,"height":219}},{"proTag":null,"sponsored":false,"eyebrow":"2019-02-08T00:00:00","heading":"The IT Progress Report","headingUrl":"/it-progress-report","body":"In order for innovation to yield measurable benefits, restaurants and hotels need to develop strategies that hinge on what they’re being told. ","image":{"id":8829,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/2019-02/report%20card%20teaser.jpg?itok=9T6vzm-c","alt":"","width":500,"height":400}},{"proTag":null,"sponsored":false,"eyebrow":"2018-12-22T00:00:00","heading":"A Few of My Favorite Takeaways…","headingUrl":"/few-my-favorite-takeaways","body":"Experts agree tech wins are designed by giving guests what they want before they even realize they want it.","image":{"id":8833,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/2018-12/newyearteaser.jpg?itok=u_id3pcX","alt":"","width":504,"height":378}},{"proTag":null,"sponsored":false,"eyebrow":"2018-12-27T00:00:00","heading":"I Almost Fought a Kiosk","headingUrl":"/i-almost-fought-kiosk","body":null,"image":null},{"proTag":null,"sponsored":false,"eyebrow":"2018-10-12T00:00:00","heading":"Watch out Software, AI is Hungry","headingUrl":"/watch-out-software-ai-hungry","body":null,"image":{"id":8851,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/2018-10/ai%20robot%2054.jpg?itok=ftCW5CFE","alt":"","width":500,"height":400}},{"proTag":null,"sponsored":false,"eyebrow":"2018-08-14T00:00:00","heading":"Tech Finds its Voice, Not THAT Voice","headingUrl":"/tech-finds-its-voice-not-voice","body":"HT's Editor discusses the role of voice technology in hospitality.","image":{"id":8998,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/2018-08/ht0916dcreamer_0.jpg?itok=wFXmi1E_","alt":"","width":196,"height":219}},{"proTag":null,"sponsored":false,"eyebrow":"2018-06-14T00:00:00","heading":"Focus Before Speed","headingUrl":"/focus-speed","body":"HT’s editor reflects on the 2018 Hotel Visionary Award winners and the similarities in how they achieved the innovations for which they are honored. ","image":{"id":9006,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/2018-06/running-%20woman%2054_0.jpg?itok=ZZ8Z__3W","alt":"","width":500,"height":400}},{"proTag":null,"sponsored":false,"eyebrow":"2018-05-15T00:00:00","heading":"Humanizing AI","headingUrl":"/humanizing-ai","body":"HT’s editor reflects the rise of machine intelligence and its impact on hospitality","image":{"id":9016,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/2018-05/ai%20robot%2054.jpg?itok=HvNIAIuH","alt":"","width":500,"height":400}},{"proTag":null,"sponsored":false,"eyebrow":"2018-04-04T00:00:00","heading":"Feminine Mystique to Movement","headingUrl":"/feminine-mystique-movement","body":"The percentage of women in CIO roles at Fortune 500 companies is less than 20% and has been so for more than a decade. ","image":null},{"proTag":null,"sponsored":false,"eyebrow":"2018-03-07T00:00:00","heading":"Competitive Edge","headingUrl":"/competitive-edge","body":"The 2018 Restaurant Technology Study shares many similarities with the 2018 Winter Olympics, primarily an emphasis on data and analytics.","image":null}]},"heroImageSrcset":null,"heroImage":null,"author":{"email":"dcreamer@ensembleiq.com","uname":"dcreamer","firstName":"Dorothy","lastName":"Creamer ","bio":"
Dorothy Creamer, Editor-in-Chief of Hospitality Technology is a content strategist and publishing professional with 15+ years’ experience in both B2B and B2C communications. As the editorial lead of HT she drives the content strategy for the entire HT brand from print to web and in-person networking/educational events. Creamer also leads the analysis and writing of HT’s three benchmark industry research reports (Lodging Technology Study, Restaurant Technology Study and Customer Engagement Technology Study). In addition, she develops content and leads speaker recruitment efforts for HT’s three annual industry events (HT-NEXT, MURTEC, and the MURTEC Executive Summit).
According to Gartner, 15% of CEOs place responsibility for leading digital strategic change on the shoulders of the CIO. The “strategic change” part of this ideology should serve as a reminder that enabling CIOs to become more effective leaders requires that executives are invested in the overall goals of the company. This sentiment is echoed in Hospitality Technology’s annual Industry Outlook, where the editorial advisory board weighs in on objectives and predictions for the year ahead. When asked to identify important skills for technology leaders, they painted a picture of this changing landscape that CIOs must be prepared to navigate. Here are a few skills they highlighted as essential for successful technology leadership:
Education in marketing or team members who specialize in marketing to understand and support apps, social media and software.
Ability to properly articulate what is done within IT for the business.
Ability to communicate in business terms rather than in technology terms.
Be business generalists: possess both depth and breadth of understanding of all facets of the organization.
Aligning IT strategy to corporate strategy. Popeye’s Louisiana Kitchen CIO and 2017 MURTEC speaker, John Lukas believes current tech trends are forcing a major shift for leadership. A CIO’s maximum value in this new paradigm is the ability to recognize and bridge information between different departments in new ways. CIOs must recognize that in order for innovation to occur, they must step back to see the big picture and arm themselves with a 360-degree perspective of a brand.
Dorothy Creamer, Editor-in-Chief of Hospitality Technology is a content strategist and publishing professional with 15+ years’ experience in both B2B and B2C communications. As the editorial lead of HT she drives the content strategy for the entire HT brand from print to web and in-person networking/educational events. Read More