House Keeping

By tying together MTech's Room Expeditor solution with INNCOM's Integrated Room Automation System, the MTM Luxury Lodging property is streamlining guest service by mobilizing its housekeeping processes.

The infrared technology can detect the presence of a guest in a suite, thereby automatically adjusting the temperate of the room to a more energy-efficient level.

The Doubletree Hotel & Executive Meeting Center in Palm Beach Gardens' search for incremental revenue generators led them to a system that removes 98 percent of allergens from 50 of its guest rooms. The subsequent high demand for these rooms enables the hotel to pocket an additional $15 - $20 more per room, per night.

Using the specially programmed iPad, guests can request turn down service or a wake-up call, a meal in their room or a restaurant reservation, a taxi or a toothbrush.

Hotel Technology Next Generation awarded the first ever Most Innovative Hospitality Award to MTech for their REX Room Expeditor product at its Members Meeting in Orlando on March 3.

Operating on the Apple iPhone/iPod touch platform, MTech's new room expeditor tool helps turn Opryland's 2,881 rooms faster and provide room customization.

PM Hospitality's properties use hotelServicePro to track and resolve guest problems, generate work orders centrally and at the hotel level, perform inspections, and manage preventive maintenance and fixed assets.

The Bardessono Hotel in California's Napa Valley is able to increase housekeeping speed and efficiency with MTech's room expeditor tool operating on the Apple iPhone/iPod touch platform.