ARTICLES BY THIS AUTHOR
- 4/12/2024
Hospitality in the Age of AI
Here's how personalization preserves the magic of experiences. - 4/8/2024
WATCH: Will Guidara on the Genius of Five Guys
The author of Unreasonable Hospitality breaks down Five Guys' unique customer touchpoint - and what other brands should learn from it. - 4/4/2024
Elevating the Hotel Guest Experience with Mobile POS Solutions
The hotel industry is built on the human touch, and new tech is helping to enhance guest services. - 4/3/2024
WATCH: How Prep & Pastry Found the Right POS, Overcame Operational Challenges
Learn how Prep & Pastry turned around those labor challenges with increased orders, became more efficient and became more profitable with the help of Tabit’s best-in-class mobile POS technology. - 4/15/2024
RTN Recognizes Five Industry Champions at MURTEC 2024
Honoring the community’s members driving standardization, shaping the future for the restaurant industry. - 4/1/2024
STUDY: Restaurants Poised to Add More Tech to Gain Efficiencies, Improve CX
National Restaurant Association Technology Landscape report showcases operators' investment plans and where consumer desires are pushing trends. - 4/1/2024
Top Women Recap Tech Wins, Using AI, Overcoming Integration Challenges
Mary Jane Riva, CEO of Pizza Factory; Jodi Boyce, CMO of Teriyaki Madness and Stephanie Nardini, SVP of IT for Jersey Mike’s Franchise Systems, talk about integration, how they're using AI and what's next on their tech to-do list. - 3/27/2024
WATCH: Dr. Gilboa On Why Change is Hard in the Workplace
Dr. G breaks it down in this bite-sized takeaway from MURTEC 2024. - 3/25/2024
The Future of Dining: Navigating 2024 with Innovation
Adopting self-ordering kiosks and online ordering platforms is a response to evolving consumer preferences and a strategic move to address the labor shortage and rising wage costs. - 3/25/2024
AI's Critical Role in Shaping the Future of the Restaurant Industry
With an omni-channel POS platform that integrates AI technology, restaurant operators can find new ways to optimize both the front and back-of-house.