We’ve all had this happen. After sharing a delicious meal out with friends, we order the homemade Boston cream pie and sink our forks into the delectable mixture of sweet vanilla custard and chocolate glaze, relishing its sweet decadence, then we top it off with a piping hot cup of coffee.
In this highly anticipated annual report, Hospitality Technology queries restaurant technology executives and the vendor community to get a broad view of what trends are driving the point of sale landscape. Restaurant execs were asked to share what features they're most looking for in their next POS software upgrade plus the business goals that are driving those investments. HT also tapped the vendor community to provide highlights of 2015 offerings, forward-looking plans and predictions for what trends will impact the POS. The result is a comprehensive look at what factors will be effecting change at the point of sale.
According to HT's 2014 Restaurant Technology Study, tableside ordering and payment devices are the single largest growth area in full service restaurants, with a third of respondents planning a rollout by the end of next year. Vendors are rolling out new solutions — including those that are mounted at the table and those that servers carry — that allow for mobile payment, faster table turns, upselling and more. Restaurant operators are turning towards tableside devices to incorporate payment functionality while enjoying longer battery life, upselling and more.