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StaffConnect Announces Updates to Its Mobile Employee Engagement Platform

StaffConnect announced version 2.1 of its enterprise mobile employee engagement platform, featuring a wave of enhancements designed to improve the employee experience and offer customers greater measurement into progress towards their employee communications and engagement goals.

New capabilities include a desktop browser; a new management console with more sophisticated analytics to give greater insights with at a glance dashboards; enhanced user management for more granular targeting, segmentation and improved user experience; and enhanced navigation and interaction features.

The impact of employee engagement and the critical importance of solving engagement challenges continues to elevate in importance for business leaders, as it is chained directly to expenses, revenue and profits.  Studies have shown that every time a business must replace an employee, it can cost between 6 and 9 months' worth of salary on average. And, if a disengaged employee stays, it can cost even more. Dale Carnegie research shows that companies with engaged employees outperform those without them by 202%.

quote from the late Steve Jobs drives home the criticality of retaining top talent, “A small team of A+ players can run circles around a giant team of B and C players.” Likewise, management guru Jim Collins once said, “The single biggest constraint on the success of my organization is the ability to get and hang on to enough of the right people.”

Hundreds of millions of dollars are spent every year trying to fix the employee engagement problem. But, the answer doesn’t lie in just updating your benefits plan or providing a break room. The answer lies in the state of mind of your workforce, which requires a cultural shift.  And, this shift requires a conscious strategy, faultless deployment and the ability to include and unify the entire workforce – which is where the StaffConnect mobile app platform comes in.

StaffConnect Mobile App Platform Additions and Enhancements:

–           Enhanced Management Console

  • Enhanced user management with more sophisticated segmentation and targeting
  • Extended analytics – with at-a-glance dashboards giving insight into content performance, user adoption and functional and geographic dynamics
  • Push notifications – time zone management for scheduling global push notifications

–           Enhanced Analytics   

  • Granular analytics by day, month or custom date range
  • Reporting on user interaction across posts, likes, comments and views
  • Extended user metric reporting across profiles and activity with visual dashboards
  • Admins can measure data by feed and community to gain insights and spot trends
  • Enhanced user experience features to further accelerate user adoption rates

–           New StaffConnect Web, Desktop Application Access

  • Desk workers can now have access to news and communities via a web browser: Post text, upload pictures and videos, Like and comment on content, Engage with communities and news
  • Mobile optimized – users can access functionality on all smartphones and tablet devices

–           Improved navigation with new “Hamburger” Menu / Notification Center

  • Makes it even easier to view program options on mobile devices: Enables instant access to content within a side menu from most screens within the app, Provides new notification center where users can access a history of all of their StaffConnect notifications, Allows users to click-through to related content

–           Enhanced Group Chat functionality

  • Notification bubble within a chat when a user joins or leaves a group
  • Notification bubble with a chat when the name of a group changes

–           Enhanced Post Notifications

  • Combines with Pin Post functionality to promote content across the platform
  • Even simpler post creation
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