St. Regis Washington D.C. to Feature Plum In-Room Wine By-the-Glass Technology

Plum, the hospitality industry’s wine by-the-glass appliance, announced that the St. Regis Washington, D.C. is the first D.C. Metro-area hotel to offer guests a next-gen, on-demand experience. The Plum appliances, which dispenses a perfectly preserved and temperature-controlled glass with every pour, have been installed in St. Regis suite rooms, elevating and transforming the guest experience.

Situated only two blocks from the White House and moments from the nation’s capital's most significant attractions, The St. Regis Washington, D.C. has played host to dignitaries, royalty, and refined travelers for nearly a century. Renowned for its polished opulence, daily Afternoon Tea, and evening champagne sabering ceremony, the St. Regis Washington, D.C.’s abundant elegance and luxury suits Plum’s innovative solution perfectly. 

“Guests in our luxury suites enjoy truly personalized experiences, including the attention of our St. Regis Butler Service throughout the duration of their stay,” explains Joseph Mattioli, General Manager at St. Regis. “What better, new way to distinguish ourselves and deliver upon our brand promise than through this truly sophisticated and unique offering from Plum.”

The hotel in-room wine experience has remained largely unchanged for nearly 50 years. Meanwhile, guest preferences have changed dramatically. Today’s guests want personalized service, choices, and convenience. This is where Plum’s technology has revolutionized the industry— offering automated, by-the-glass, perfectly chilled wine to guests, within the comfort of their hotel room. The unique in-room appliance holds and preserves two bottles, uses cloud software to automatically track and bill guests, while also alerting housekeeping when it is time to replace an empty bottle. Plum also enables hoteliers to recognize and reward guest loyalty, celebrate a birthday or anniversary, and instantly send an amenity at the touch of a button. The self-service model also empowers hoteliers to unlock new incremental revenue streams, while at the same time, reducing delays and demand on staff.

Plum has already partnered with leading independent hotels and chains, including Four Seasons, Marriott, SBE Group, Langham, Hyatt, Hilton, Waldorf Astoria, and Rosewood flags.

 

 

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