Sales & Marketing

iSeatz Report Reveals Untapped Potential in Travel Loyalty Programs
Latest analysis of rewards programs offered by major hotel brands reveals emerging trends focused on unbundling, upselling, and AI-driven personalization
With Events Surging Back, Sales Teams Look to Boost Productivity
By embracing technology and leveraging its momentum, event professionals and hoteliers can streamline processes, enhance engagement, and drive revenue growth.

Artificial Intelligence / AI
Boostly Introduces AI-Driven Content, Listings for Direct Booking Websites via ChatGPT Integration
Boostly has become the first website design agency to directly embed ChatGPT into its direct booking websites.
Property Management Systems
Canary Technologies and Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers
This joint effort puts the power of Canary’s Guest Management solutions like Check-In, Checkout, Upselling, Guest Messaging, Digital Tipping, and Digital Authorizations directly into the hands of Maestro’s property-management system customers.
Artificial Intelligence / AI
How to Maximize Generative AI’s Capabilities
For hotels, gaining competitive advantage with AI will take local flavor and knowing your customer.
Meetings & Events
Visrez and SalesAndCatering.com Strengthen Partnership by Offering Integrated 3D Event Diagramming as an STS Cloud Enhancement
Hotels gain a competitive advantage with photorealistic 3D Event Plans in proposals, and new Event Dashboard view of contracts, menus, layouts, venue space for sales teams and event planners.
Data & Analytics
Is Your Hotel Ready for GA4?
You have until July 1st to transition from Universal Analytics to GA4. Here are seven key ways you can prepare for it.
Customer Relationship Management (CRM)
Nemacolin Turns to Hapi for Salesforce CRM Deployment
Nemacolin has placed new emphasis on personalized guest experiences that will drive higher guest satisfaction scores and repeat business.
Reservations
hihotels Announces Partnership with Hopper Travel App
Agreement will increase visibility of hihotels brands and provide additional revenue opportunities for franchisees.
Sales & Marketing
How Digital Solutions Give Back Power to Hospitality Business Owners
With the help of digital solutions, businesses can streamline their operations, save time and money, and focus on providing a better guest experience.
Management
Papa Johns Hires Industry Vet Mark Shambura as Chief Marketing Officer
Shambura previously worked in marketing at MOD Pizza and Chipotle.
Revenue Management
Hoteliers Set Sights on New KPIs Throughout 2023
Hotels have spent the last two decades focusing on growing Revenue Per Available Room (RevPAR), but today’s hotel leaders are choosing to focus on different metrics.
Restaurants
New Executives Join the Red Robin Team
Industry Vets tapped to fill CMO, Interim CPO roles. Kevin Mayer joins as CMO, and veteran hospitality leader Mark Simpson to serve as Interim Chief People Officer. Jason Rusk was promoted to Chief Business Development Officer.
Sales & Marketing
Knowland Releases Sales Leader Training Guide to Help Hotel Owners and Asset Managers Protect and Grow Investments
Top property and enterprise best practices enable sales teams to maximize performance using the Knowland Platform.

A collection of news, articles and other featured content about Sales & Marketing.