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Leveraging Technology to Foster Guest Loyalty in Hospitality
By embracing technology, hotels can make personalized outreach, offering exclusive experiences and enhancing guest engagement, ultimately standing out in a competitive market and building lasting relationships. -
HT Talks Tech: Robin Ruttle, Sr. Director, Loyalty & Partnerships, Sonesta International Hotels
With more than 15 years of experience in marketing, loyalty and CRM, Ruttle believes in the power of storytelling and what it means for brands.