The beauty of Conversational Messaging is that it helps brands engage their customers at every stage of the customer journey: creating awareness, building consideration, fructifying it into purchase, and ensuring delight.
Extended Stay Hotels implements the Aptech Execuvue business intelligence system and hospitality software to automate data gathering and operational performance management for its 681 properties.
Tom Peck, MGM Mirage's chief information officer and senior vice president, will present the opening keynote address, "Shaping the Guest Experience," to attendees at the Hotel Technology Forum on April 23 in Las Vegas.
Sybra, Arby's second largest franchise, announces that it will use Spacenet (spacenet.com) Connexstar broadband satellite network to provide broadband service to its 237 Arby's restaurants.
In an effort to improve website design and analytics, La Quinta taps WebTrends 7 On Demand (webtrends.com) for its La Quinta, Baymont Inns and Woodfield Suites branded websites.
Starwood Hotels & Resorts Worldwide has entered into a Master Energy Services Agreement (MESA) with Alliance Star Energy, a joint venture between FuelCell Energy and Alliance Power.
Ten seconds doesn't sound like a long time, until you multiply it by the number of cars visiting your drivethru at lunchtime. Then, ten seconds can mean higher revenue, more accurate orders and more satisfied customers.
According to "De-Mystifying Distribution" a study produced by HSMAI (Hospitality Sales and Marketing Association International), hotel companies need to develop a comprehensive strategy for online distribution, and quick.
Metromedia Restaurant Group is current rolling out a new virtual private network (VPN) to its 315 company-owned Bennigan's, Steak and Ale, and Ponderosa Steakhouse restaurants, replacing the dial-up system currently in use.