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Restaurants

A collection of news, articles and other featured content about Restaurants.

A&W Canada Captures Real-Time Guest Feedback

A&W Canada uses Medallia Experience Cloud, Digital, Social, Text Analytics, LivingLens and Zingle, to identify guest experience friction in real-time and take immediate action to close the loop with each customer.

Box'd Future-Proof Concept is Here Today, Here to Stay

Ordering online and contactless pickup from a cubby is the wave of the future, says Paramount Fine Foods Executive Director.

Graduate’s hotel kitchens will be converted into multi-brand digital kitchens in which up to six of C3’s brands can operate at once.

72% of adults say it’s important their delivery orders come from a location that they can visit in person — as opposed to a virtual kitchen space, according to the National Restaurant Association's 2021 State of the Restaurant Industry Report

Restaurants need to implement technology that not only improves the customer experience, but also captures customer data that can be used to fuel the growth of the restaurant.

Learn the importance of educating your team and empowering your incident response team.

The Restaurant Technology Network’s workgroups are where members truly “join, share, and thrive.” 

Agility, collaboration and talent sharing will become hallmarks of the hospitality industry in 2021.

Located in a former food hall, the reinvented commercial space will house 10 kitchens and will have one central order and pickup area in the middle of the space. Guests will be able to batch order from different restaurant concepts.

Key enhancements to Squadle Digital Checklists help to streamline food safety workflow for operators and staff.

Managing cash flow — and specifically, the process of paying out cash tips — has always been a headache in hospitality. It’s tedious and time-consuming and subject to human error. 

UV Angel's air and surface technology helps create safer and cleaner in-restaurant experiences for McDonald's guests and employees through room-level source control.

Chick-fil-A Takes top spot, followed by McDonald's and Starbucks.

After rolling out a robust national delivery platform in 2019, the iconic drive-thru franchise teamed up with Paytronix to launch a mobile app and rewards program.

Technology drives growth for hotels, venues and restaurants while enabling new service offerings.

Digitized food safety checklists record up-to-the-minute completion rates.

The award-winning Texas barbecue joint joined third-party delivery marketplaces and ramped up online ordering on its site.

Digital table service uses QR codes to offer guests a convenient contactless ordering solution from their smart phone.

Ghost kitchens bring the Aloha Poke fast casual concept to a larger population of people.

Seasoned's platform quickly connects workers with job opportunities and helps restaurants hire quickly at lower costs.

Nearly 50% of all small businesses are using digital tools and technologies to create new opportunities and grow their revenue during the pandemic.

Italian QSR recaps 2020, its “most successful year in brand history” as it plans to roll out its virtual wing brand systemwide.

While at times it may feel like you have little insight into your employee’s career decisions, you have more influence than you may think.

The fast casual brand says total system sales were up by 3% with over 25% of all business coming from digital sales channels, compared to 4.5% in 2019.

Four new product lines enable Skykit to deliver a full-stack offering and meet the increased demand for cloud-based digital signage, touchless technologies, and mobile connectivity.

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