Reservations

iPerceptions' Hospitality Industry Report Q2 2009 shows that hospitality sites struggle to convert on booking intent, as 4 in 10 would-be bookers click away without completing a transaction.

Real-time block information will provide Hyatt Regency Albuquerque and their groups with a smooth and accurate booking process.

The merger between Travel Technology Group and Ambassadors joins two event housing and conventions teams with more than 50 years of combined experience.

A lesson in room rate disparity shows the importance of having the proper system management, and the consequences of having poor customer service.

Omni Hotels' new iPhone application grants travelers full access to the brand's mobile website where users can book rooms, search rates, and receive special offers.

For many independent hotels, the budget and manpower needed to sustain revenue management technology and specialized sales and marketing support internally may not be an option. Learn what to look for in third party representation before you outsource.

According to a 2009 survey conducted by Orangesmile.com, women and senior citizens are increasingly turning to the Internet to make their travel and hotel reservations.

In need of a targeted strategy to cross-sell and up-sell properties within the Destination Hotels & Resorts collection, the company turned to AIR Marketing to assist in launching a new customer loyalty program, Destination Delivers. Since its debut, the program has garnered a membership of more than 6,500 Destination guests, who have contributed to booking more than 1,360 room nights.