The independent resort company manages hotels, restaurants and more from a centralized Maestro single-image database for accurate cross selling, streamlined operations and personalized guest service.
A recent study published by Gomez spotlights customers' dissatisfaction with mobile websites, reporting how unsatisfactory mobile Web experiences can negatively shape a consumer's opinion of an organization.
The two-way interface, which is the first in a series of Best Western deployments, allows the hotel to review daily recommendations provided by its revenue management system and then upload them immediately and directly into its PMS.
Wytestone Properties has selected and installed MSI's WinPM and Web-Booking Engine to operate all three independent Wytestone Virginia properties; the English Inn in Charlottesville, Wytestone Suites in Woodbridge and Fredericksburg.
The availpro.com integration with MICROS-Fidelio Suite8 means that availability is automatically distributed to the major third party booking sites each time it changes in the Suite8 PMS.
Hospitality Technology offers its annual roundup of the latest property management system releases and upgrades. Cloud computing, iPhone and iPod touch applications and web-based training are just some of the newest vendor offerings.
As more and more consumers come to rely on their smartphones for day-to-day tasks, hospitality operators are quickly learning how to tap into this craze to market their own businesses and provide consumers with additional service touch points.
