Reservations

E-mail and e-mail-enabled smartphones have certainly eased the delivery of information to hotel guests, but what happens when a guest does not own a smartphone? The Renaissance Mayflower hotel's concierge team has responded to this barrier with the addition of a text messaging solution.

One of the first companies to use the application is Boyd Gaming Corporation, which has incorporated Mobile ResNet into 'B Connected Mobile,' a multi-property, loyalty program-based smartphone application.